Frequently Asked Questions

Below are the answers to commonly asked questions. Please contact us if you need any help.

What happened to the old PrintFriendly?

The old PrintFriendly is alive and well. You can still create printer-friendly web pages and convert them to PDFs from our home page or using our browser extensions. You can still add Print, PDF, and email buttons to your website as well. We've simply given the site a new, modernized look and we've added a lot more PDF-related functionality.

How do I create printer-friendly web pages and PDFs?

You can still create printer-friendly web pages by visiting our home page and entering a URL in the box. Once you click "Convert", you'll be able to print or PDF the web page on the next page. You can also use our browser extensions to create printable pages or PDFs of web pages.

I thought PrintFriendly just made printer-friendly pages. What are all these PDF tools?

For many years, we focused on creating printer-friendly versions and PDFs of web pages, and we still do both of those things. We now give you the ability to do ton of PDF-related functions as well, like merging, converting, and compressing PDFs.

Is it free to convert a Word document to a PDF file or PDF file to Word document?

For now, converting Word documents to PDF files and vice versa is completely free. We may introduce paid features in the near future.

Can I convert images to PDF? Are there other document formats that I can convert to PDF?

Yes, you can convert JPGs to PDFs. You can also convert Word documents (DOC, DOCX), Excel files (XLS, XLSX), and PowerPoint (PPT, PPTX) files to PDF.

What is the difference between the DOC, DOCX, and PDF file formats?

DOC is an older Microsoft Word file format, while DOCX is the newer version. DOCX offers better compatibility, features, and file recovery options compared to DOC. PDF is a platform-independent format designed to preserve document formatting and appearance. It is commonly used for sharing documents that should look the same on different devices and operating systems. Unlike DOC and DOCX, PDF files are not easily editable but can be viewed using various software. That said, you can easily edit PDFs using PrintFriendly's PDF Editor.

Are my files secure? Do you keep or review any of my files?

Every file uploaded is safeguarded with the use of SSL encryption. We do not review or keep any data that has been processed beyond the time needed for you to download any converted files.

Why is my conversion taking so long?

Your conversion may be taking longer than usual if you're uploading a large file or using a slow internet connection. If you think you may be experiencing another issue, please contact us.

How do I close my account?

Please contact us so we can help you close your account.

How do you handle your file conversions?

Some of our PDF technology is powered by Apryse™ and is distributed by Print Friendly LLC under license. All rights reserved.