Access-A-Ride Reimbursement Request Form
This file provides details on how to request reimbursement for taxi or car service rides authorized by Access-A-Ride (AAR) in New York City. It contains information on required documentation and submission guidelines. Follow the instructions carefully to ensure a smooth reimbursement process.
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How do I fill this out?
Filling out this form requires careful attention to detail. Make sure to gather all required documentation before starting. This will help expedite the reimbursement process.

How to fill out the Access-A-Ride Reimbursement Request Form?
1
Complete the reimbursement request form accurately.
2
Gather necessary documentation, including original receipts.
3
Include your AAR ID and trip details.
4
Mail the form to the specified address within three months.
5
Retain copies of all submitted documents for your records.
Who needs the Access-A-Ride Reimbursement Request Form?
1
Individuals using the Access-A-Ride service who take taxi or car services.
2
Caregivers assisting AAR customers with travel.
3
Anyone authorized by AAR to use taxi services for medical or other essential trips.
4
Frequent AAR users wanting to recover costs from taxi rides.
5
Individuals seeking reimbursement for rides taken due to system delays.
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What are the instructions for submitting this form?
To submit this form, complete all required fields accurately and ensure you attach all necessary documentation, including original receipts. Mail the form to AAR Taxi Reimbursement at 130 Livingston Street, Brooklyn, NY 11201. Ensure your request is postmarked within three months of the trip date to qualify for reimbursement.
What are the important dates for this form in 2024 and 2025?
Important dates for filing reimbursement requests include ensuring postmarked submissions occur within three months of service dates to qualify. It is advisable to stay updated on MTA regulations for 2024 and 2025 to avoid any issues. Check with the AAR service to confirm any changes that may affect your reimbursement timeline.

What is the purpose of this form?
The purpose of the Access-A-Ride Reimbursement Request Form is to allow eligible customers to reclaim the costs of their taxi or car service fares incurred during authorized trips. This process is vital for those relying on AAR for transportation when public transit options are unavailable. Understanding this form ensures individuals can effectively manage and reduce their transportation expenses within the AAR program.

Tell me about this form and its components and fields line-by-line.

- 1. Customer's Name: Enter your full name as it appears on your identification.
- 2. AAR ID No.: Your unique Access-A-Ride identification number.
- 3. Address: Your current mailing address.
- 4. NYCT Transit Authorization No.: The authorization number provided by NYCT for this trip.
- 5. Car/Medallion No.: The medallion number or car service identification number.
- 6. Date of Trip: The date your taxi or car service trip took place.
- 7. Time of Trip: The time your trip commenced.
- 8. Pickup Location: The address where you were picked up.
- 9. Destination Location: The address of your drop-off location.
- 10. Cost: The total cost of the trip, excluding AAR fare.
- 11. Tip: The tip given to the driver, capped at 15%.
- 12. Toll: Any toll fees incurred during the trip.
- 13. Customer's Signature: A signature affirming the information provided is accurate.
- 14. Date: The date this form was signed.
What happens if I fail to submit this form?
If you fail to submit this form, you will not be able to receive reimbursement for eligible taxi or car service rides. It is essential to ensure all necessary documents are included to avoid denial of your request. Submission failure can lead to financial loss for necessary travel expenses.
- Missing Documentation: If required documents are missing, your reimbursement request will be returned.
- Postmarked Late: Requests not postmarked within three months will not be accepted.
- Altered Receipts: Any submitted receipts that appear altered may be rejected.
How do I know when to use this form?

- 1. Medical Appointments: For AAR customers who need taxi services for healthcare visits.
- 2. Essential Errands: For those requiring transportation for important tasks.
- 3. Missing Public Transit: When AAR customers cannot use public transportation options.
- 4. Authorized Rides: For rides scheduled and authorized by AAR.
- 5. Emergency Situations: For urgent trips that necessitate immediate taxi services.
Frequently Asked Questions
How do I submit my reimbursement request?
You can submit your request by mailing the completed form to AAR Taxi Reimbursement at the provided address.
What receipts are accepted for reimbursement?
Only original receipts from licensed NYC Taxi and Limousine services are accepted, including those from services like Uber and Lyft.
How long do I have to submit my reimbursement request?
Your request must be postmarked within three months of the trip date.
What should I do if my receipt is altered?
Receipts that appear altered may be rejected, so ensure your receipt is original and unaltered before submission.
Can I submit a photocopy of my receipt?
No, only original receipts can be submitted for reimbursement.
What information do I need to fill out?
You need to include your name, AAR ID, trip details, and original receipts.
Is there a limit to the reimbursement amount?
Reimbursement may be limited if your request appears excessive.
What happens if I forget to include my documentation?
Your request will be returned if it is missing required documentation.
Can I submit my request online?
Yes, you can submit your request online at the MTA's customer support site.
What if my trip date was last year?
Requests for trips that are more than three months old will not be accepted.
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