Chase Commercial Banking Fraud Protection Services
This document provides guidelines and instructions for using Chase Commercial Banking's Fraud Protection Services. It details how to set up and manage Positive Pay and Reverse Positive Pay services. Following these instructions helps secure your accounts against check fraud.
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How do I fill this out?
To fill out this form, ensure you have your check details ready. You'll need to enter information for each check clearly and accurately. Follow the guidelines provided to avoid any errors during submission.
How to fill out the Chase Commercial Banking Fraud Protection Services?
1
Gather your check information.
2
Format the details according to the specified guidelines.
3
Ensure no future dated checks are included.
4
Save the document in CSV format.
5
Upload the file through the dashboard.
Who needs the Chase Commercial Banking Fraud Protection Services?
1
Business owners: They need to manage and protect their checks effectively.
2
Accountants: To ensure accurate reporting and fraud prevention.
3
Financial managers: To monitor check activities and prevent fraud.
4
Treasurers: They need to oversee the cash management processes.
5
Internal auditors: They require details for validating financial transactions.
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What are the instructions for submitting this form?
To submit this form, please ensure all fields are filled out correctly. You can email it to your account manager or fax it to our designated fax number. For online submissions, upload the completed form through your dashboard under the 'Fraud Protection Services' section.
What are the important dates for this form in 2024 and 2025?
For 2024, ensure all necessary submissions are completed by the end of each quarter for timely processing. In 2025, note any changes in service activation dates or additional features announced. Regularly check for updates to stay informed.
What is the purpose of this form?
The primary purpose of this form is to gather and manage check issuance information securely. By using this form, users can prevent check fraud and streamline their payment processes. It facilitates accurate record-keeping and timely decision-making for checks issued.
Tell me about this form and its components and fields line-by-line.
- 1. Account Number: The account associated with the checks.
- 2. Check Number: Unique identifier for each check.
- 3. Check Date: The date the check is issued.
- 4. Check Amount: Monetary value of the check.
- 5. Payee Name: The name of the individual or business receiving the check.
- 6. Check Type: Indicates whether the check is issued or canceled.
What happens if I fail to submit this form?
If you fail to submit this form, your checks may not be protected against potential fraud. This could lead to unauthorized payments or insufficient funds during transactions. Timely submission is crucial for maintaining the integrity of your accounts.
- Unauthorized Payments: Checks can be cashed without your approval if not submitted correctly.
- Financial Losses: Failure to review checks can result in unexpected financial losses.
- Delayed Services: Ineligible transactions may not be processed on time.
How do I know when to use this form?
- 1. Routine Check Issuance: Each time checks are issued, this form should be filled out.
- 2. Onboarding for Fraud Protection Services: Use the form to enroll in added security features.
- 3. Updating Check Information: Whenever there are changes in check details or accounts.
Frequently Asked Questions
How do I upload my check details?
You can upload your check details by navigating to the 'Fraud Protection' section in the dashboard and using the file upload option.
What format should my check details be in?
Your check details should be in CSV format without any header row.
Can I edit the uploaded file?
Yes, you can edit the file before uploading to ensure all information is accurate.
What happens if I miss the decision cut-off time?
If you miss the decision cut-off time, the checks will be automatically returned unless instructed otherwise.
Is there a fee for returned checks?
Yes, a fee will be assessed for every returned check.
How long does it take to activate services?
It usually takes about three business days to activate the Positive Pay service.
How do I access user maintenance settings?
You can access user maintenance settings through the 'My Accounts' page.
What type of reports can I generate?
You can generate an 'Exceptions History' report or 'Check Issue Input History' report depending on your service type.
Can I choose which services to enroll in?
Yes, you can select the specific accounts and services you wish to enroll in during the setup process.
How do I get help with my account?
If you need assistance, please contact customer support through the website.
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