CVS Health Unsaleable and Return Products Policy
This document outlines the CVS Health unsaleable and return products policy, aiming to streamline the reverse logistics process. It includes important guidelines for suppliers on how to process returns and unsaleable items effectively. Suppliers are also informed about necessary acknowledgements and agreements required for compliance.
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How do I fill this out?
To complete the form, ensure that all supplier details are accurately filled out. Review the acknowledgment agreements carefully before signing. Make sure all required documents are attached to avoid any delays.

How to fill out the CVS Health Unsaleable and Return Products Policy?
1
Read the document carefully.
2
Fill in your company and contact details.
3
Review and sign the necessary acknowledgment agreements.
4
Attach any supporting documents required.
5
Submit the completed form to the specified contact.
Who needs the CVS Health Unsaleable and Return Products Policy?
1
Suppliers need this form to comply with CVS Health's reverse logistics policies.
2
Warehouse managers use this form to handle unsaleable goods effectively.
3
Product manufacturers require this form for return authorization.
4
Logistics coordinators need this form to streamline returns processes.
5
Quality assurance teams use this form to manage product recalls.
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What are the instructions for submitting this form?
To submit the completed form, email it to ReturnGoodsMail@cvs.com or fax it to 401-652-9830. You may also send the physical copy to CVS Health, One CVS Drive, Woonsocket, RI 02895, Attn: Jesse Collins, Manager, Reverse Logistics. Ensure that all required documents are included for prompt processing.
What are the important dates for this form in 2024 and 2025?
Important dates for the policy include its effective date of July 1, 2017. Suppliers should note that timely submissions of required forms will be critical to avoid any disruptions in product processing. For future updates, regular communication will be shared as necessary.

What is the purpose of this form?
The purpose of this form is to ensure that all suppliers are compliant with CVS Health's reverse logistics policy. It aims to foster a collaborative environment for reducing damages and streamlining the returns process. Completing the form accurately will facilitate efficient handling of unsaleable products.

Tell me about this form and its components and fields line-by-line.

- 1. Company Name: Enter the full legal name of your company.
- 2. Contact Person Name: Provide the name of the primary contact person.
- 3. Phone Number: Input a contact phone number for communication.
- 4. Signature: Sign the form to validate the application.
- 5. Date: The date on which the form is signed.
- 6. Email Address: Enter a valid email address for future correspondence.
What happens if I fail to submit this form?
Failure to submit this form will result in CVS determining the final disposition of the product in question. Suppliers may face financial deductions as the default payment type. It is crucial to comply to avoid unfavorable outcomes.
- Loss of Product Control: Suppliers may lose the ability to manage returns effectively.
- Financial Penalties: Non-compliance can lead to financial deductions from the payments.
- Delays in Processing: Failure to comply might result in delays with unsaleable product processing.
How do I know when to use this form?

- 1. Unsaleable Product Returns: Utilize this form for the return of products deemed unsaleable.
- 2. Regulated Product Management: The form is required for the handling of non-returnable regulated products.
- 3. Supplier Recalls: Complete this document during product recalls to ensure compliance.
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