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How do I fill this out?
To fill out the application form, start by accessing the Council's website. Follow the instructions to complete each section accurately. Ensure all required information is provided to facilitate processing.

How to fill out the Discretionary Housing Payment FAQ's?
1
Visit the Council's website and search for Discretionary Housing Payment.
2
Select the relevant application form from the options.
3
Fill in your personal information as requested.
4
Provide details of your income and expenditures.
5
Submit the completed application as directed.
Who needs the Discretionary Housing Payment FAQ's?
1
Individuals in financial difficulty who need additional support for housing costs.
2
Families with children who are struggling to meethousing rent payments.
3
People who are relocating and require assistance with their housing situation.
4
Senior citizens who are eligible for financial help with housing expenses.
5
Individuals transitioning to Universal Credit needing support during their adjustment.
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What are the instructions for submitting this form?
To submit the DHP application form, visit the Council's website and complete the online form. Ensure you provide all required documents and information. If you choose to submit by mail, send your completed form to the address listed on the website, and for any queries, contact the Council directly.
What are the important dates for this form in 2024 and 2025?
Important dates for the Discretionary Housing Payment form in 2024 will be announced later. Similarly for 2025, stay updated through the Council’s website. Make sure to check regularly for any application period deadlines.

What is the purpose of this form?
The purpose of this form is to allow individuals and families experiencing financial hardship to apply for Discretionary Housing Payments. It aims to assist those who qualify in maintaining their housing stability. Completing this form accurately is crucial for proper processing and timely financial support.

Tell me about this form and its components and fields line-by-line.

- 1. Household Information: Includes names and dates of birth of all household members.
- 2. Property Details: Information about the rental property including address, rent amount, and landlord details.
- 3. Income and Expenditures: Details of all sources of income and any outgoings.
- 4. Bank Account Details: Information needed for the payment of any awards.
- 5. Contact Information: Involves telephone and email contact details.
What happens if I fail to submit this form?
If you fail to submit the form, you may not receive the assistance you require. It's important to ensure that all sections are completed accurately before submission. Missing information can delay the process and affect eligibility.
- Delayed Assistance: Failing to submit can lead to delays in receiving support.
- Ineligibility: Incomplete forms may result in ineligibility for housing assistance.
- Lost Documentation: Important records may be misplaced if not properly submitted.
How do I know when to use this form?

- 1. Financial Hardship: Use this form if facing difficulties in keeping up with housing costs.
- 2. Transitioning to Universal Credit: Applicable when transitioning to Universal Credit and needing extra support.
- 3. After Housing Benefit Changes: Apply if there have been changes to your Housing Benefit situation.
Frequently Asked Questions
Can I fill out this application online?
Yes, you can fill out the application form online via the Council's website.
What information do I need to provide?
You'll need to provide details regarding your household, rent payments, income, and expenses.
How long does it take to process my application?
Processing times may vary, but online applications are generally processed faster.
What if I don't have internet access?
You can access a PC at Elizabeth House or ask a Customer Services Advisor for assistance.
Will I receive confirmation of my application?
Yes, once your application is submitted, you should receive confirmation from the Council.
Can I make changes to my submitted application?
Yes, you can contact the Council to make amendments if necessary.
What happens if my application is denied?
You will receive a notification explaining the reason for denial and options for appeal.
Is this form only for those on Universal Credit?
No, it is available for anyone who meets the eligibility criteria for Discretionary Housing Payments.
How do I contact the Council for more information?
You can reach out via phone or email as listed on the Council's website.
Can I save my application and return later?
Yes, the online application allows for saving progress.
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