Kent County Council Older Person's Bus Pass Application
This file outlines the application process for the Older Person's Bus Pass in Kent. It includes necessary documentation and instructions for submission. Designed for Kent residents who are eligible for the English National Concessionary Travel Scheme.
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How do I fill this out?
To fill out the bus pass application form, start by gathering the required documents that prove your identity and residency. Make sure to complete each section of the form accurately and double-check all information provided. Once completed, submit your application following the specified instructions.

How to fill out the Kent County Council Older Person's Bus Pass Application?
1
Gather required documents such as proof of residency and eligibility age.
2
Complete the application form in BLOCK CAPITALS.
3
Attach recent passport style photographs as instructed.
4
Submit the form either online or via post.
5
Wait for confirmation and your bus pass to be mailed to you.
Who needs the Kent County Council Older Person's Bus Pass Application?
1
Kent residents aged 60 or older require the pass for free off-peak travel.
2
Individuals with a disability needing support for travel may apply.
3
Caregivers to disabled individuals may need the companion pass.
4
New Kent residents who want to access local transport.
5
Individuals wanting to explore public transport options within Kent.
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What are the instructions for submitting this form?
Submit your completed bus pass application form online at www.kent.gov.uk/buspass or send it via post to ENCTS Contact Point, Invicta House, County Hall, Maidstone, Kent ME14 1XX. You can also hand in the application at any library or Gateway within Kent. Ensure to include all required documents and photographs to avoid delays.
What are the important dates for this form in 2024 and 2025?
Please note important dates for applications and renewals in 2024 and 2025 will align with changes in the pension age. Be sure to check for updates regarding eligibility and deadlines. Keeping up with these dates ensures you don't miss out on your travel benefits.

What is the purpose of this form?
The purpose of this form is to facilitate the application process for the Older Person's Bus Pass provided by Kent County Council. It enables eligible residents to obtain free off-peak travel on local bus services across England. This form streamlines the process ensuring that all necessary information and documentation are collected efficiently.

Tell me about this form and its components and fields line-by-line.

- 1. Name: Your full name to identify the application.
- 2. Date of birth: To verify eligibility based on age.
- 3. Address: Your current residency address in Kent.
- 4. Postcode: Postal code of your residence.
- 5. Email address: Your email for communication purposes.
- 6. National Insurance Number: Optional for additional identification.
- 7. Telephone number: A contact number for further communication.
What happens if I fail to submit this form?
Failure to submit this form correctly may result in delays or rejection of your application. It's critical to ensure all required fields are completed and supporting documents are included.
- Incomplete Applications: If required fields are left blank, your application will not be processed.
- Missing Documentation: Any lack of proper proof of residency or age will lead to application rejection.
- Incorrect Information: Providing inaccurate data could cause complications in verification.
How do I know when to use this form?

- 1. New Applicants: If you are applying for the bus pass for the first time.
- 2. Renewals: Use this form if your current pass is due for renewal.
- 3. Address Changes: To update your address after moving within Kent.
Frequently Asked Questions
How do I know if I'm eligible for the bus pass?
You are eligible if you reside in Kent and meet the age requirement of 60 or older.
What documents do I need to submit?
You will need proof of residency and a recent passport-style photograph.
Can I apply for someone else?
Yes, you can apply on behalf of someone else as long as you have their consent.
How long does it take to receive my pass?
Typically, your bus pass will arrive within 10-12 working days of application approval.
What if I've moved house?
If you move within Kent, please update your address with us after receiving your new pass.
Is there a fee for the replacement pass?
A replacement pass costs £10 unless it was stolen and you have a valid Crime Reference Number.
How can I renew my expiring pass?
Your pass will be automatically renewed; just ensure your contact details are up-to-date.
Where can I find more information?
Visit our website or contact us via phone or email for more assistance.
Can I submit my application online?
Yes, applying online is encouraged for a quicker process.
What if I submit incorrect information?
If incorrect information is submitted, it may delay your application; ensure all details are accurate.
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