Medicaid Transportation Management Travel Reimbursement
This file provides essential guidelines for reimbursement related to Medicaid transportation services. It details the steps for requesting trip approval and submitting reimbursement forms. Follow the instructions to ensure that all necessary information is provided accurately.
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How do I fill this out?
Filling out this form requires careful attention to detail. Be sure to include all necessary information regarding the Medicaid enrollee and the trip details. Follow the steps outlined to ensure a smooth submission process.

How to fill out the Medicaid Transportation Management Travel Reimbursement?
1
Call MAS to obtain prior approval for all trips.
2
Complete the reimbursement form with all required information.
3
Have necessary signatures from the physician or staff member.
4
Attach original receipts and save copies for records.
5
Mail completed forms with receipts within the specified timeframe.
Who needs the Medicaid Transportation Management Travel Reimbursement?
1
Medicaid enrollees requiring transportation for medical appointments.
2
Family members of Medicaid enrollees coordinating trips.
3
Caregivers assisting clients with transportation needs.
4
Healthcare providers scheduling visits for patients.
5
Social workers arranging transportation for eligible clients.
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What are the instructions for submitting this form?
To submit this form, first ensure that all required fields are filled out correctly. Mail the completed form along with original receipts to Medical Answering Services at the address provided on the document. For email submissions, contact MAS directly through the provided email. Always keep a copy of your submitted forms for your records.
What are the important dates for this form in 2024 and 2025?
Important dates for submission include claim processing deadlines: claims must be submitted within 90 days of the trip. Make sure to stay updated on any changes announced by MAS for the 2024 and 2025 fiscal years.

What is the purpose of this form?
The purpose of this form is to facilitate the reimbursement process for Medicaid enrollees who require transportation for medical appointments. This ensures that eligible individuals receive the funds necessary to cover travel expenses related to their healthcare needs. By following this form, enrollees can effectively manage their travel reimbursement requests in compliance with Medicaid program requirements.

Tell me about this form and its components and fields line-by-line.

- 1. Medicaid Number: The unique identification number assigned to the Medicaid enrollee.
- 2. Date of Birth: The birthdate of the enrollee to verify their eligibility.
- 3. Current Address: The enrollee’s home address for mailing correspondence.
- 4. Telephone Number: Contact number for the enrollee or the individual coordinating the trip.
- 5. Appointment Date: Date of the medical appointment for travel verification.
- 6. Reason for Appointment: A brief explanation of the medical purpose for travel.
- 7. Destination Address: The exact address of the destination including zip code.
- 8. Driver Information: Details about who will be driving the enrollee to the appointment.
- 9. Additional Information: Any other relevant information that supports the reimbursement claim.
What happens if I fail to submit this form?
If this form is not submitted correctly or on time, the reimbursement request may be denied. Consequently, the enrollee may incur out-of-pocket expenses for their transportation. It is vital to adhere to all guidelines to avoid delays in receiving funds.
- Denied Claims: Claims may be denied if submitted incomplete or after the deadline.
- Out-of-Pocket Costs: Failure to submit may result in needing to pay for transportation costs upfront.
- Delayed Reimbursements: Incomplete forms can lead to longer processing times for reimbursement.
How do I know when to use this form?

- 1. Medical Appointments: For trips to doctor visits or health services covered by Medicaid.
- 2. Therapy Sessions: To secure reimbursement for travel to ongoing therapy or rehabilitation.
- 3. Specialist Visits: For trips taken to see specialist healthcare providers.
- 4. Routine Check-ups: For any routine medical check-ups or assessments.
- 5. Emergency Trips: In case of unexpected medical visits that require transportation.
Frequently Asked Questions
How do I request approval for a trip?
You can request trip approval by calling MAS or through our online portal.
What information is needed to complete the reimbursement form?
The form requires details such as the enrollee's Medicaid number, date of birth, and appointment information.
What are the current reimbursement rates?
The rates are 24 cents per loaded mile for self-drivers and 57 cents for out-of-home drivers.
How long does it take to receive reimbursement?
Please allow up to three weeks for reimbursement processing from the date of receipt.
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How do I submit my reimbursement form?
Submit your reimbursement form by mailing it to MAS at the specified address.
What happens if I miss the submission deadline?
Late submissions may result in denial of reimbursement claims.
Can I contact customer service for help?
For assistance, please call our dedicated customer service line.
What if I need clarification on my claim?
You can call MAS for clarification and updates regarding your claim status.
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