MTA Mobility Application Procedures and Instructions
This file contains essential instructions for completing the MTA Mobility application, including submission details and important contact information. It guides applicants on the process of registering for mobility services, especially during the COVID-19 pandemic. This document is critical for individuals seeking accessible transportation options in Maryland.
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How do I fill this out?
To fill out the MTA Mobility application, start by completing Part A with your personal information. Then, have a qualified healthcare professional complete Part B, ensuring all necessary details and signatures are included. Finally, choose a submission method that suits you: mail, fax, or email your application.

How to fill out the MTA Mobility Application Procedures and Instructions?
1
Complete Part A of the application.
2
Have a Healthcare Professional complete Part B with the necessary details.
3
Return the application via mail, fax, or email.
4
Ensure the interview is scheduled within 60 days of submitting Part B.
5
Await the eligibility determination letter for your mobility service status.
Who needs the MTA Mobility Application Procedures and Instructions?
1
Individuals with disabilities requiring accessible transportation.
2
Caregivers of individuals with mobility constraints.
3
Seniors needing assistance for transport due to health issues.
4
Health professionals referring patients for mobility services.
5
Anyone who faces challenges using public transit due to a disability.
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What are the instructions for submitting this form?
To submit the MTA Mobility application, you have three options: mail it to ATTN: MobilityLink Certification Office, 4201 Patterson Avenue, Baltimore, MD 21215, fax it to (410) 764-7526, or email to MTACertification@mdot.maryland.gov. Make sure all sections are completed and signed appropriately before submission. Always keep a copy of your application for your records.
What are the important dates for this form in 2024 and 2025?
Stay updated with the 2024 and 2025 submission deadlines for the MTA Mobility application. Keep an eye on any changes to the eligibility process or procedures that may be implemented due to the ongoing pandemic. Always check the MTA website for the latest announcements related to mobility services.

What is the purpose of this form?
The purpose of the MTA Mobility application is to facilitate access to public transportation services for individuals with disabilities. This form is designed to assess the functional abilities of applicants to determine their eligibility for mobility services. By completing this application, individuals can ensure they receive the necessary support and accommodations needed to utilize transport effectively.

Tell me about this form and its components and fields line-by-line.

- 1. Part A: Personal information and contact details.
- 2. Part B: Healthcare Professional verification of the applicant's disability.
- 3. Submission Options: Methods for submitting the completed application.
- 4. Interviews: Information regarding applicant interviews.
- 5. Eligibility Letter: Notification process for eligibility determination.
What happens if I fail to submit this form?
If you fail to submit the MTA Mobility application, you may miss out on essential transportation services available to you. It is crucial to follow through with the application to avoid delays in receiving assistance. Additionally, your mobility needs may remain unmet, impacting your ability to travel safely.
- Missing Out on Services: Failure to submit the form can lead to delays in accessing mobility services.
- Ineligibility for Program: Without a submitted application, you cannot be considered for transportation assistance.
- Lack of Communication: Not submitting the application may result in a breakdown of communication regarding your mobility needs.
How do I know when to use this form?

- 1. Disability Travel Needs: To request mobility services for individuals unable to use public transportation.
- 2. Healthcare Referrals: Healthcare professionals can use this form to refer patients for mobility assistance.
- 3. Caregiver Requests: Caregivers can apply on behalf of individuals needing transport services.
Frequently Asked Questions
How do I fill out the MTA Mobility application?
You can fill out the application by completing both Part A and Part B, ensuring to have a Healthcare Professional fill in the medical part.
What is the submission process for this application?
Submit the completed application by mail, fax, or email to the designated MobilityLink offices.
How can I edit this PDF before submitting?
You can use PrintFriendly to edit the PDF by opening it in our editor and making necessary changes.
Is there a deadline for submitting the application?
Yes, you must complete the applicant interview within 60 days after submitting Part B.
What happens after I submit my application?
You will receive an eligibility determination letter within 21 days of submission.
Can I appeal if I'm denied services?
Yes, if you disagree with the determination, you have the right to appeal the decision.
Who qualifies for the MTA Mobility services?
Individuals who cannot use fixed-route transit due to a disability qualify for these services.
What is the contact information for questions about the application?
You can reach the MobilityLink Certification Office at 410-764-8181 for assistance.
How do I schedule an interview after applying?
Once your application is received, the team will contact you to schedule a phone interview.
Where can I find more resources about MTA Mobility?
Visit the MTA's official website for additional resources and support regarding mobility services.
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