Phoenix Dial-a-Ride ADA Service Guide
This file contains essential information about the Phoenix Dial-a-Ride service, including eligibility requirements and operating hours. It is designed to assist individuals with disabilities in accessing public transportation services. Utilize this guide to navigate the accessibility options available through Valley Metro.
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How do I fill this out?
To fill out this form, begin by reviewing the eligibility criteria outlined in the guide. Gather any necessary documentation that supports your application, such as proof of residence or disability. Follow the instructions step-by-step to ensure that all information is accurately submitted.

How to fill out the Phoenix Dial-a-Ride ADA Service Guide?
1
Review the eligibility criteria.
2
Gather necessary documentation.
3
Complete the application form.
4
Submit the form along with documents.
5
Await confirmation of your eligibility.
Who needs the Phoenix Dial-a-Ride ADA Service Guide?
1
Individuals with disabilities seeking transportation services.
2
Caregivers helping individuals with disabilities to navigate public services.
3
Social workers looking to assist clients in accessing public transit.
4
Potential riders interested in understanding service limitations.
5
Organizations advocating for accessible transportation options.
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What are the instructions for submitting this form?
To submit this form, you can choose to send it via email to the provided address, fax it using the given number, or utilize the online submission form available on the website. Additionally, you can physically deliver the completed form to the designated office location. Ensure all sections are filled to facilitate a smooth submission process.
What are the important dates for this form in 2024 and 2025?
Important dates related to this service include application deadlines for ADA certification and updates to service hours, which can fluctuate seasonally. Stay informed by checking official communication from Valley Metro.

What is the purpose of this form?
The purpose of this form is to facilitate access to transportation services for individuals with disabilities in Phoenix. By outlining eligibility and service details, users can navigate public transit options effectively. This document serves as a guide to ensure riders can utilize the Dial-a-Ride service with ease.

Tell me about this form and its components and fields line-by-line.

- 1. Name: Full name of the rider.
- 2. Address: Residential address for service eligibility.
- 3. Contact Number: Phone number for communication regarding the service.
- 4. Disability Status: Details regarding the individual's disability.
- 5. Emergency Contact: Information for a designated emergency contact.
What happens if I fail to submit this form?
Failure to submit this form may result in delays in accessing necessary transportation services. Individuals may miss out on vital assistance for scheduling rides. It is essential to follow submission guidelines to avoid complications.
- Delays in Service: Missing the submission deadline can lead to delays in receiving transportation.
- Ineligibility: Incomplete forms may result in denial of services.
- Communication Gaps: Failure to provide accurate contact information can hinder follow-up.
How do I know when to use this form?

- 1. Applying for ADA Certification: Individuals with disabilities must submit this form for certification.
- 2. Scheduling Trips: Use this form to book rides with the Dial-a-Ride service.
- 3. Updating Contact Information: If there are changes in contact details or service needs, submit this form.
Frequently Asked Questions
How can I edit my PDF?
You can edit your PDF by selecting the text or images you wish to modify and making your changes directly on PrintFriendly.
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Yes, you can easily add your signature to the PDF using the signature tool available on PrintFriendly.
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Use the share feature on PrintFriendly to share your document via email or social media.
What if I need help filling out the form?
Refer to the instructions provided in the guide, or consult a social worker for assistance.
Is there a way to download the edited PDF?
Absolutely, once you have made your changes, you can download the edited PDF to your device.
Can I cancel my reservation?
Yes, you can cancel your reservation by calling the customer service number provided in the guide.
What are the service hours?
Service hours are 6 a.m. - 7 p.m. including holidays, as detailed in the guide.
How do I apply for ADA certification?
You can apply for ADA certification by contacting the ADA eligibility office using the provided phone number.
What if I cannot reach customer service?
If you encounter issues, try calling during business hours or utilizing the provided resources in the guide.
Is this service available to anyone?
This service is specifically designed for individuals with disabilities and their caregivers.
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