Single Case Agreement for CountyCare Health Plan
This document outlines the Single Case Agreement between the County of Cook and Out-of-Network Provider. It details the terms, definitions, and conditions for healthcare services covered under the agreement. This file is essential for providers offering services outside the CountyCare network.
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How do I fill this out?
To fill out this Single Case Agreement, gather all necessary details regarding the Covered Person and the services provided. Ensure that all sections are complete and accurate to avoid any delays in processing. Submit the filled agreement to the designated CountyCare contact for review.

How to fill out the Single Case Agreement for CountyCare Health Plan?
1
Review the form and identify the required information.
2
Fill in the Covered Person's details accurately.
3
List the services to be provided clearly.
4
Verify the accuracy of all supplied information.
5
Submit the completed form to CountyCare.
Who needs the Single Case Agreement for CountyCare Health Plan?
1
Healthcare providers seeking to offer services to a Medicaid recipient.
2
Administrators at hospitals needing to manage out-of-network referrals.
3
Patients enrolled in CountyCare who require out-of-network services.
4
Family members or guardians of patients needing to understand their coverage options.
5
Legal representatives aiding clients with Medicaid inquiries.
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Make the necessary changes or additions.
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What are the instructions for submitting this form?
To submit the Single Case Agreement, send the completed form to the CountyCare office via email at countycare@cookcounty.gov. Alternatively, you can fax the document to (123) 456-7890. If preferred, please mail the physical copy to CountyCare, 123 Health St., Cook County, IL 60601. Always double-check all details for accuracy before submission to ensure a smooth processing experience.
What are the important dates for this form in 2024 and 2025?
For the upcoming years, ensure that you are aware of key submission and renewal dates related to the Single Case Agreement, specifically in 2024 and 2025. Deadlines may vary, so keep an organized calendar to prevent missing important milestones. Regularly check with CountyCare for any updates or changes to important timelines.

What is the purpose of this form?
The purpose of the Single Case Agreement is to facilitate the provision of healthcare services to individuals who are part of the CountyCare Health Plan. This document ensures that necessary health services can be obtained, even from out-of-network providers when required. It establishes clear expectations and responsibilities between the County of Cook and the providers to ensure compliance with Medicaid regulations.

Tell me about this form and its components and fields line-by-line.

- 1. Covered Person Details: Information about the individual receiving care, including name, Medicaid ID, and contact information.
- 2. Service Description: Details regarding the type of service being requested, including dates and service location.
- 3. Provider Information: Details about the Out-of-Network Provider, including the contact person and address.
What happens if I fail to submit this form?
If the form is not submitted correctly or on time, the request for services may be denied. This can lead to delays in receiving necessary healthcare, which can adversely affect the patient’s health outcomes. Additionally, it may result in financial implications for both the provider and the patient.
- Delayed Services: Not submitting the form accurately may delay essential healthcare services.
- Financial Responsibility: Failure to submit may lead to the patient being financially responsible for services.
- Regulatory Compliance: Inadequate submission may violate Medicaid compliance requirements, affecting future eligibility.
How do I know when to use this form?

- 1. Out-of-Network Services: When a patient requires treatment from a provider not part of the CountyCare network.
- 2. Specialized Care: For access to specialized care that the network does not provide.
- 3. Continuity of Care: To ensure that ongoing treatment is maintained without disruption.
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