Welcome to Your New AustralianSuper Account
This document provides detailed instructions on starting and managing your new AustralianSuper account. It covers key actions such as setting up account access, updating contact details, managing insurance cover, and nominating beneficiaries. Follow these steps to make the most of your superannuation.
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How do I fill this out?
To fill out this form efficiently, start by gathering the necessary information mentioned in the instructions. Follow the steps outlined in the document to complete each section accurately. For detailed guidance, refer to the relevant sections in this webpage.

How to fill out the Welcome to Your New AustralianSuper Account?
1
Gather required information including member number, personal email, and mobile number.
2
Set up your account access and update contact details.
3
Complete the Start your basic cover form and insurance details.
4
Use the insurance calculator to determine needed cover.
5
Nominate beneficiaries who will receive your funds if you pass away.
Who needs the Welcome to Your New AustralianSuper Account?
1
New AustralianSuper members looking to set up their account access.
2
Individuals needing to update their contact information for their super account.
3
Members wanting to manage their insurance cover and update work ratings.
4
Individuals seeking to combine super funds into one account.
5
Members who need to nominate beneficiaries for their super and insurance money.
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1
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2
Use the PDF editor to enter and update information in the required fields.
3
Make selections for cover types, work ratings, and beneficiaries.
4
Review all entries for accuracy and completeness.
5
Save and download the completed PDF once all updates are made.

What are the instructions for submitting this form?
To submit this form, you can either complete it online using the AustralianSuper Member Portal or mobile app. Alternatively, you can mail the completed form to: AustralianSuper, GPO Box 1901, Melbourne VIC 3001, Australia. For assistance or to update your personal information via phone, call AustralianSuper at 1300 300 273 (8am to 8pm AEST/AEDT weekdays). Make sure all sections are accurately filled out and reviewed before submission. For any changes to personal contact details, use the secure Member Portal or app.
What are the important dates for this form in 2024 and 2025?
The form should be managed immediately upon receiving the Welcome pack and within 120 days of the welcome letter if applying for insurance cover or changes.

What is the purpose of this form?
The purpose of this form is to guide new members through setting up and managing their AustralianSuper account. This includes updating contact information, managing insurance cover, and nominating beneficiaries. By following the instructions in this form, you can ensure your superannuation is well-managed and aligned with your personal and financial needs.

Tell me about this form and its components and fields line-by-line.

- 1. Member Number: Your unique identification number within the AustralianSuper system, needed for account setup.
- 2. Personal Email Address: Used for communication and should be updated to ensure you receive account-related notifications.
- 3. Mobile Number: Required for identity verification and security purposes, it should be a valid personal mobile number.
- 4. Basic Cover Form: Includes options to start, cancel, or update insurance cover and work ratings.
- 5. Insurance Calculator: A tool to help determine the appropriate level of insurance cover based on individual needs.
- 6. Beneficiary Nomination: Section where you nominate who will receive your super and insurance money in the event of your death.
What happens if I fail to submit this form?
If you fail to submit this form, certain aspects of your AustralianSuper account may not be fully set up or updated. This can result in default settings being applied and potential inconvenience in managing your superannuation.
- Insurance Coverage: You may miss the opportunity to set or update your insurance cover, which could affect your protection level.
- Contact Details Update: Failure to update your contact details may result in communication issues and security concerns.
- Beneficiary Nomination: Without nominating beneficiaries, your super and insurance money may not be distributed as per your wishes.
- Account Access: Lack of proper setup might hinder your ability to manage your account effectively.
How do I know when to use this form?

- 1. New Account Setup: To utilize the member number and set up your account access on AustralianSuper.
- 2. Contact Information Update: To ensure your personal email and mobile number are correctly registered for account communications.
- 3. Basic Cover Selection: To apply for, cancel, or update your insurance cover before your super balance reaches $6,000.
- 4. Insurance Calculator: To determine the appropriate level of insurance cover for your needs.
- 5. Beneficiary Nomination: To specify who will receive your super and insurance benefits in the event of your death.
Frequently Asked Questions
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Simply upload the PDF to PrintFriendly, use our PDF editor to make the necessary changes, and save the updated document.
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How do I share the completed PDF?
Use the share option on PrintFriendly to email the PDF or share it via social media and other communication channels.
What information is needed to set up my AustralianSuper account?
You will need your member number, personal email address, and mobile number to set up your account.
How do I update my contact details in the PDF?
You can update your contact details directly in the PDF using the PrintFriendly PDF editor.
What is the Start your basic cover form?
It is a form included in the Welcome pack to help you manage your insurance cover before your super balance reaches $6,000.
Can I combine my super funds using this document?
The document provides instructions on how you can roll your super accounts into one, but the process does not happen automatically.
How do I nominate beneficiaries using this PDF?
Fill out the relevant section in the PDF to nominate who will receive your super and insurance money if you pass away.
Are there any fees for combining super funds?
Before combining super, consider any applicable fees, charges, and the potential effect on benefits in your other fund, such as insurance cover.
Is financial advice recommended before making changes?
Yes, it is recommended to seek financial advice before making decisions about combining super funds or changing insurance cover.
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