Aetna Better Health Claims Reconsideration Form
The Aetna Better Health Claims Reconsideration Form allows providers to request reconsideration of denied claims. This form must be completed accurately and submitted to Aetna for proper processing. Ensure all required fields are filled to avoid delays.
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How do I fill this out?
To fill out the Claims Reconsideration Form, first gather all necessary documentation including previous claims. Next, complete the required fields with accurate information related to the claim being reconsidered. Finally, ensure all attachments are included before submission.

How to fill out the Aetna Better Health Claims Reconsideration Form?
1
Gather all necessary documentation.
2
Complete all required fields in the form.
3
Attach relevant supporting documents.
4
Double-check the information for accuracy.
5
Submit the completed form to Aetna.
Who needs the Aetna Better Health Claims Reconsideration Form?
1
Healthcare providers needing to contest a claim denial.
2
Billing departments managing insurance reimbursements.
3
Patients requiring clarification on their health claims.
4
Administrative staff supporting healthcare providers.
5
Insurance specialists handling claims processing.
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What are the instructions for submitting this form?
To submit the Claims Reconsideration Form, you can send it via mail to Aetna Better Health of Texas at PO Box 982964, El Paso, TX 79998-2964. Alternatively, you may fax your completed form to the appropriate fax number listed on Aetna's website. Make sure to keep a copy for your records and consider emailing your submission if a digital option is available.
What are the important dates for this form in 2024 and 2025?
Important dates for claims reconsideration submissions in 2024 and 2025 are not yet specified. Check with Aetna’s official communications for updates. Be mindful of any changes in processing times or submission requirements.

What is the purpose of this form?
The purpose of the Aetna Better Health Claims Reconsideration Form is to enable healthcare providers to formally request a review of denied claims. This form helps ensure that all necessary information is submitted, facilitating a thorough reconsideration process. By using this form, providers can communicate effectively with Aetna regarding discrepancies in billing and claims processing.

Tell me about this form and its components and fields line-by-line.

- 1. Provider Name: The name of the healthcare provider submitting the reconsideration request.
- 2. Provider Tax ID: The tax identification number associated with the provider.
- 3. Provider NPI: The National Provider Identifier for the provider.
- 4. Aetna Claim Number: The specific claim number from Aetna related to the request.
- 5. Member Name: The name of the member for whom the claim was filed.
- 6. Member ID: The identification number of the member.
- 7. Date of last Explanation of Payment: The date of the last payment explanation received from Aetna.
- 8. Dates of Service: The service dates for which the claim was submitted.
What happens if I fail to submit this form?
Failure to submit the Claims Reconsideration Form can result in lost opportunities for reimbursement. Providers may experience delays in being compensated for services rendered. Additionally, unresolved claim issues may persist, impacting the provider's revenue cycle.
- Delayed Payments: Without submitting the form, you may face delays in receiving payments for your services.
- Increased Denials: Failure to address claims may lead to increased rates of denial for future submissions.
- Revenue Impact: Unresolved claims can negatively affect your overall revenue cycle management.
How do I know when to use this form?

- 1. Correcting Claim Errors: When you identify an error in a previously submitted claim that requires correction.
- 2. Providing Additional Documentation: If you need to provide additional evidence or supporting documents for your claim.
- 3. Disputing Insurance Decisions: If you wish to formally contest a claim decision made by Aetna.
Frequently Asked Questions
How do I request a reconsideration?
Fill out the Claims Reconsideration Form with all required information and submit it to Aetna.
What if I don't have all the documents?
Ensure you gather all necessary documentation before submitting the form to avoid processing delays.
Can I edit the form online?
Yes, you can use PrintFriendly to edit the PDF form conveniently.
What is the submission deadline?
Ensure to submit within the specified timeframe indicated by Aetna for reconsideration requests.
Do I need to provide original copies?
Make sure to attach copies of relevant documents, not originals.
Who do I contact for help?
For assistance, reach out to Aetna’s support directly through their contact channels.
Can I track my submission?
After submission, you can verify the status by contacting Aetna.
Is there a fee for reconsideration?
There are generally no fees associated with submitting this form.
What happens after I submit the form?
Aetna will review your submission and notify you of their decision on the reconsideration.
What if my claim is denied again?
If denied, you may explore further appeal options provided by Aetna.
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