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How do I fill this out?

To fill out this form, start by reviewing the available benefits listed. Next, choose the products you wish to order using the included order form. Finally, submit your completed order form using the provided postage-paid envelope.

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How to fill out the Aetna OTC Product Catalog 2023?

  1. 1

    Review the OTC benefits and eligible products.

  2. 2

    Select the products you wish to order.

  3. 3

    Fill out the order form accurately.

  4. 4

    Use the postage-paid envelope to mail your order.

  5. 5

    Allow two days for delivery of your order.

Who needs the Aetna OTC Product Catalog 2023?

  1. 1

    Aetna members who want to utilize their OTC benefits.

  2. 2

    Individuals seeking to access health-related products conveniently.

  3. 3

    Families looking to stock up on necessary over-the-counter medications.

  4. 4

    Senior citizens needing easier access to wellness products.

  5. 5

    Anyone interested in maintaining a healthier lifestyle without extra costs.

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What are the instructions for submitting this form?

To submit your order form, you can use the following methods: Mail the completed order form using the postage-paid envelope provided in the catalog, or submit it directly via the designated online submission option on the Aetna member portal. Ensure your contact information is accurate for any communication regarding your order. It's advisable to submit your order well before the deadline to secure the best product availability.

What are the important dates for this form in 2024 and 2025?

Key dates for the use of this catalog are tied to your quarterly benefit periods. Ensure you utilize your OTC allowance before the end of each quarter to maximize your benefits. Refer to your member portal or contact support for specific dates.

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What is the purpose of this form?

The purpose of this form is to facilitate easy access to over-the-counter health products for Aetna members. It allows them to submit orders for eligible items covered under their OTC benefits. By simplifying the ordering process, members can maintain their health and wellness effectively.

formPurpose

Tell me about this form and its components and fields line-by-line.

This form includes an order section where members can list the items they wish to purchase.
fields
  • 1. Order Form: A section for selecting and listing desired OTC products.
  • 2. Postage-paid Envelope: Included envelope for returning the order form without postage costs.
  • 3. Product Categories: Detailed list of all eligible product categories.

What happens if I fail to submit this form?

If the form is not submitted, you will miss the opportunity to utilize your OTC benefits. This could lead to a loss of eligible products and savings. It is essential to complete and send the form promptly.

  • Lost Benefits: Failure to submit could result in not utilizing your allocated benefits for the quarter.
  • Time Constraints: Delaying submission may lead to missing the deadline for ordering specific products.
  • Limited Product Availability: Submitting late might limit your options due to stock unavailability.

How do I know when to use this form?

Use this form whenever you need to order eligible OTC products covered by your Aetna benefits. It's particularly useful before the end of each quarter to maximize your benefit allowance. Members are encouraged to keep the form handy for easy future orders.
fields
  • 1. Quarterly Orders: Utilize the form to place orders before your benefit period ends.
  • 2. Health Management: Order essential health products as needed to maintain well-being.
  • 3. Budgeting Benefits: Ensure you spend your full OTC allowance within the given time frame.

Frequently Asked Questions

How can I access the OTC catalog?

You can access the OTC catalog directly from the designated section of our website.

What items can I order with my OTC allowance?

The catalog lists various eligible over-the-counter products that you can select from.

How do I place my order?

Fill in the order form included in the catalog and send it using the provided envelope.

What if an item is out of stock?

You will receive a similar product of equal or higher value in place of the out-of-stock item.

Can I return products I ordered?

Due to the personal nature of these products, returns may not be permitted.

How long will it take to receive my order?

Expect delivery within two days of placing your order.

What should I do if I need help?

Call 1-877-204-1817 for support from Member Experience Advisors.

Are there restrictions on the items I can order?

Yes, the catalog specifies eligible items under your OTC benefit.

Is there a limit to my OTC benefit allowance?

Yes, each quarter you should aim to utilize your full allowance.

Do you offer assistance in different languages?

Yes, language support services are available free of charge.

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