Cigna Behavioral Health Claim Member Form Instructions
This document provides the necessary instructions for filling out the Cigna Behavioral Health Member Claim Form, which is essential for behavioral plan claims. It guides users through the process to ensure accurate submission and timely reimbursement. Make sure to complete all required sections accurately for successful claims processing.
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How do I fill this out?
To fill out the Cigna Behavioral Health Claim Form, first gather all necessary information for the employee and patient. Ensure you complete all sections accurately, including any required insurance details. Remember to sign and date the form before submission.

How to fill out the Cigna Behavioral Health Claim Member Form Instructions?
1
Gather the employee's information and Cigna ID number.
2
Complete patient details if different from the employee.
3
Fill out accident or illness information if applicable.
4
Provide family or other coverage details where necessary.
5
Sign and date the form before submitting.
Who needs the Cigna Behavioral Health Claim Member Form Instructions?
1
Employees filing a claim for behavioral health services.
2
Dependents needing coverage under their parent's plan.
3
Out-of-network healthcare providers submitting claims.
4
Individuals seeking reimbursement for paid services.
5
Anyone needing to report an accident-related claim.
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What are the instructions for submitting this form?
To submit your Cigna Behavioral Health Claim Form, first ensure all required fields are completed and accurate. You may send the form and itemized bill to Cigna Behavioral Health, Attn: Claims Service Dept., P.O. Box 188022, Chattanooga, TN 37422. For additional assistance, contact Customer Service at the toll-free number available on your ID card.
What are the important dates for this form in 2024 and 2025?
For the years 2024 and 2025, be aware of any changes in insurance policies that may affect deadlines for claims submissions. Always submit your claims within the designated timeframe of 180 days from service. Check with Cigna for any specific changes to submission procedures that may arise each year.

What is the purpose of this form?
The Cigna Behavioral Health Claim Form is designed to facilitate the claims process for individuals seeking reimbursement for behavioral health services. It serves to collect essential information from employees and their dependents, ensuring that claims are filed accurately and timely. By completing this form correctly, users can maximize their chances of receiving payments for covered services.

Tell me about this form and its components and fields line-by-line.

- 1. Employee Information: Basic details about the employee, including name, gender, and contact information.
- 2. Patient Information: Details about the patient if they are different from the employee.
- 3. Accident Information: Information regarding any related accidents or work injuries.
- 4. Family Coverage: Details regarding any additional coverage that may apply.
- 5. Certification: Signature and declaration from the employee verifying the provided information.
What happens if I fail to submit this form?
If you fail to submit the claim form accurately and within the designated timeframe, it may result in delayed reimbursement or denial of your claim. It’s crucial to ensure all fields are completed correctly to avoid issues. Connect with Cigna for assistance in case of submission difficulties.
- Delayed Payments: Missing information may lead to delays in your reimbursement.
- Claim Denial: Incomplete forms can result in claims being denied.
- Increased Stress: Not submitting correctly may lead to confusion and stress over coverage.
How do I know when to use this form?

- 1. File for Reimbursement: To seek reimbursement for services received.
- 2. Out-of-Network Claims: For claims related to out-of-network healthcare providers.
- 3. Accident-Related Claims: If services were a result of an accidental injury or medical necessity.
Frequently Asked Questions
How do I submit my Cigna claim form?
You can mail the completed claim form and itemized bills to the Cigna address specified in the instructions.
What should I include with my claim form?
Ensure you include an itemized bill that includes all necessary details such as diagnosis codes and service dates.
Can I edit the claim form on PrintFriendly?
Yes, PrintFriendly allows you to edit the claim form directly on our platform before downloading.
What if I need to submit multiple claims?
You can submit multiple claims in one envelope by keeping claims for each provider bundled.
How long do I have to submit my claim?
Cigna must receive your claim within 180 days of the date you received the service.
What happens if my claim is denied?
You will receive a notice explaining the denial and the steps you can take to appeal the decision.
Can I sign the form electronically?
Yes, PrintFriendly provides an option to sign your document digitally before submission.
Is my claim processed automatically?
Claims are generally processed automatically once submitted, though additional information may be requested.
Where do I find the claim form?
You can download the Cigna claim form from our website or print it directly from PrintFriendly.
Can I track my claim status?
Once submitted, you can contact Cigna's customer service for updates on your claim status.
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