Cigna Direct Member Reimbursement Claim Form
This Direct Member Reimbursement (DMR) Claim Form from Cigna allows members to request reimbursement for eligible medical expenses. Complete the form with required details to ensure a smooth reimbursement process. Refer to the instructions provided for guidance on submitting your claim.
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How do I fill this out?
To fill out the Cigna DMR Claim Form, gather all necessary information including customer details and service records. Follow the instructions carefully to ensure accuracy and completeness. Once filled out, submit the form along with any required receipts for reimbursement.

How to fill out the Cigna Direct Member Reimbursement Claim Form?
1
Complete all sections of the form.
2
Attach any necessary receipts or invoices.
3
Sign and date the Customer Certification statement.
4
Ensure you include the required documentation for other insurances, if applicable.
5
Mail your completed claim form to the provided address.
Who needs the Cigna Direct Member Reimbursement Claim Form?
1
Individuals who received healthcare services without using their medical ID card.
2
Patients who consulted non-participating providers and need reimbursement.
3
Members with a primary insurance coverage seeking to claim from Cigna.
4
Beneficiaries who require reimbursement after services received abroad.
5
Representatives submitting claims on behalf of customers due to authorization.
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1
Open the Cigna DMR Claim Form in PrintFriendly.
2
Select the fields you want to edit.
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Make the necessary changes to the information.
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After editing, review for accuracy.
5
Download the updated PDF for submission.

What are the instructions for submitting this form?
To submit the Cigna DMR Claim Form, ensure you have filled out all required sections accurately. Attach any necessary receipts and documentation supporting your request. Mail the completed form and accompanying documents to: Cigna Medicare, Attn: Claims, P.O. Box 20002, Nashville, TN, 37202-9640. For additional support, contact Customer Service at the number on your ID card.
What are the important dates for this form in 2024 and 2025?
For 2024 and 2025, remember that submissions for the DMR Claim Form must be made within one year of the service date. Ensure to check for specific deadlines associated with Medicare benefits.

What is the purpose of this form?
The purpose of the Cigna Direct Member Reimbursement (DMR) Claim Form is to facilitate members in claiming back eligible medical expenses incurred from healthcare services. This form allows members to provide detailed information regarding the services rendered while adhering to Cigna's reimbursement process. By using this form, members streamline their claims, ensuring a straightforward pathway to receiving their entitled reimbursements.

Tell me about this form and its components and fields line-by-line.

- 1. Customer ID number: The unique identifier found on the customer's Medicare Advantage ID card.
- 2. Customer name: Full name of the customer submitting the claim.
- 3. Customer birth date: The date of birth of the customer.
- 4. Customer sex: Gender of the customer.
- 5. Daytime phone: A contact phone number where the customer can be reached.
- 6. Date of service: The date when the medical service was provided.
- 7. Description of service: A brief description of the services received.
- 8. Provider's name: The name of the healthcare provider who performed the service.
- 9. Provider's address: The address of the healthcare provider.
- 10. Amount requested: The total amount being claimed for reimbursement.
What happens if I fail to submit this form?
Failing to submit the Cigna DMR Claim Form might result in delays in receiving owed reimbursements or potential denial of claims. Without proper submission, you may miss out on eligible reimbursements for healthcare services received.
- Claim Denial: Incomplete or missing information can lead to automatic denial of the claim.
- Delayed Reimbursement: Any failure in submission may cause significant delays in obtaining owed funds.
- Lost Records: Improper handling or submission may result in lost claims or missing records.
How do I know when to use this form?

- 1. Non-Participating Provider Services: Submit this form when you have received services from providers not contracted with Cigna.
- 2. Out-of-Country Services: Use this form to claim reimbursement for eligible medical expenses incurred while traveling abroad.
- 3. Prescription Reimbursement: Apply for reimbursement for medications if a detailed prescription receipt is provided.
- 4. Dual Coverage Claims: Claim reimbursement when a primary insurance has denied coverage.
- 5. Caregiver Submissions: Representatives can use this form to submit claims on behalf of beneficiaries.
Frequently Asked Questions
How do I fill out the Cigna DMR Claim Form?
Ensure you have all relevant customer information and service details. Follow the instructions closely to complete each section accurately.
Can I edit this PDF on PrintFriendly?
Yes, PrintFriendly allows you to edit the PDF, ensuring all information is accurate before submitting your claim.
How do I submit the claim form after editing?
Print the edited claim form and mail it to the specified address for reimbursement.
What should I include with my claim submission?
Attach receipts and any required explanations for services rendered to support your reimbursement request.
How long does it take to get reimbursement?
Once your claim is approved, it can take up to 45 days for reimbursement to be processed.
Who can submit this claim form?
Members and their authorized representatives can submit this claim form for reimbursement.
What happens if the form is incomplete?
If the claim form is incomplete, it will be returned, causing delays in processing.
Where can I find additional information?
Refer to the instructions included at the form's end for guidance on submitting your claim.
Is this form required for all reimbursements?
This form is not required to receive reimbursement but helps streamline the process.
What if I submitted a claim last year?
You can still submit claims for services received up to one year prior using this form.
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