Cigna Medical Coverage Policy: Therapy Services
This document outlines the Cigna Medical Coverage Policy for Therapy Services, including patient assessments and medical necessity criteria. It provides essential guidelines for evaluations and re-evaluations relevant to physical therapy, occupational therapy, and athletic training. Understanding these policies is crucial for healthcare providers and patients alike.
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How do I fill this out?
To fill out this document, begin by gathering the necessary patient information and relevant background. Ensure you understand the specific therapy services required and select the appropriate CPT codes. Lastly, review the guidelines to maintain compliance with the Cigna Medical Coverage Policy.

How to fill out the Cigna Medical Coverage Policy: Therapy Services?
1
Gather necessary patient information and background.
2
Identify the specific therapy services required.
3
Select the appropriate CPT codes based on service type.
4
Review Cigna Medical Coverage Policy guidelines.
5
Complete the evaluation accurately and submit.
Who needs the Cigna Medical Coverage Policy: Therapy Services?
1
Physical therapists who need to assess patients under Cigna coverage.
2
Occupational therapists requiring guidelines for service evaluations.
3
Athletic trainers needing to determine the appropriate CPT codes.
4
Healthcare administrators reviewing policy compliance.
5
Insurance coordinators ensuring proper documentation for claims.
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What are the instructions for submitting this form?
To submit this form, fill out all the required fields accurately and ensure all necessary documentation is attached. You can submit via email to the designated claims address, fax to the listed number, or utilize an online submission portal if available. Always ensure you keep a copy of the submitted form for your records.
What are the important dates for this form in 2024 and 2025?
The effective date of this policy is July 15, 2023, and the next review will take place on July 15, 2024. Be sure to stay updated on any amendments or changes that may occur before the next review date.

What is the purpose of this form?
The purpose of this form is to provide a comprehensive guideline for healthcare professionals regarding the medical necessity of therapy services. It serves as an essential resource for physical therapy, occupational therapy, and athletic training evaluations. By adhering to these guidelines, providers can ensure appropriate care and compliance with Cigna's policies.

Tell me about this form and its components and fields line-by-line.

- 1. Patient Information: Details about the patient's medical history and therapy background.
- 2. CPT Codes: The appropriate Current Procedural Terminology codes for service classification.
- 3. Assessment Findings: Results from the evaluations conducted by therapists or trainers.
- 4. Plan of Care: An outline of the recommended treatment and therapy approach.
- 5. Signature Lines: Space for healthcare providers to sign and date the form.
What happens if I fail to submit this form?
Failing to submit the form may result in delays in receiving coverage for necessary therapy services. It is crucial to ensure all sections are filled out accurately to avoid any issues with processing. Incomplete submissions can lead to denial of service or payment disputes.
- Delayed Coverage: Without submission, patients might not receive the therapy services they need on time.
- Denial of Claims: Inaccurate forms can lead to denial of insurance claims, leaving patients responsible for costs.
- Regulatory Issues: Failure to comply with submission guidelines can lead to potential regulatory penalties.
How do I know when to use this form?

- 1. Initial Evaluations: To assess new patients seeking therapy services.
- 2. Re-evaluations: To determine ongoing medical necessity for therapy.
- 3. Insurance Claims: To provide documentation for insurance reimbursement.
- 4. Compliance Checks: To ensure adherence to Cigna’s Medical Coverage Policies.
- 5. Patient Documentation: To maintain comprehensive records of patient assessments.
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