Disability Insurance Claims - New York Life Group Benefit Solutions
This document provides essential information on how to submit a disability claim with New York Life Group Benefit Solutions. It includes details about the claims process, required information, and status updates. Users will find answers to common questions and helpful tips for a smooth experience.
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How do I fill this out?
To fill out this form, first ensure you have all necessary personal information ready. Next, choose your preferred submission method, whether online, by phone, or by mail. Follow the instructions provided on the form carefully to ensure all sections are completed accurately.

How to fill out the Disability Insurance Claims - New York Life Group Benefit Solutions?
1
Gather personal and healthcare provider information.
2
Choose a submission method: online, phone, or mail.
3
Complete the claim form ensuring all information is accurate.
4
Submit the form following the provided instructions.
5
Keep a copy of the submitted form and confirmation for your records.
Who needs the Disability Insurance Claims - New York Life Group Benefit Solutions?
1
Employees unable to work due to a medical condition.
2
HR representatives assisting employees with claims.
3
Family members submitting claims on behalf of an employee.
4
Self-employed individuals applying for disability benefits.
5
Individuals seeking information on disability options and claims.
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What are the instructions for submitting this form?
To submit the disability claim form, visit myNYLGBS.com to fill out the online submission. Alternatively, you can call (888) 842-4462 or (866) 562-8421 for assistance. For mail submissions, complete the form and send it to New York Life Group Benefit Solutions, 51 Madison Avenue, New York, NY 10010.
What are the important dates for this form in 2024 and 2025?
It's advisable to submit claims as soon as possible, ideally on or before your first day out of work. No specific deadlines are noted, but timely submission can affect your benefits. Keep track of any important policy dates that may arise.

What is the purpose of this form?
The purpose of this document is to provide clear and concise instructions for employees wishing to submit a disability insurance claim. It outlines the necessary steps, required information, and how to communicate with New York Life Group Benefit Solutions effectively. Understanding the process helps ensure claims are completed correctly and expediently.

Tell me about this form and its components and fields line-by-line.

- 1. Social Security Number: Your unique identifier to ensure proper record keeping.
- 2. Date of Birth: To verify your identity and eligibility.
- 3. Home Address: Current address for communication purposes.
- 4. Phone Number: Contact number for claim updates.
- 5. Email Address: To receive notifications and updates regarding your claim.
- 6. Healthcare Provider Information: Details of all treating healthcare professionals.
- 7. Dates of Service: To outline when you received medical treatment.
What happens if I fail to submit this form?
Failing to submit this form in a timely manner may delay your benefits or void your claim. It's crucial to understand the submissions process and adhere to guidelines to ensure your request is processed swiftly.
- Delayed Benefits: Your payments may be held up or denied if the form is not submitted promptly.
- Ineligibility: Missing deadlines could lead to loss of potential benefits.
- Increased Paperwork: Submitting late may require additional documentation or re-submission.
How do I know when to use this form?

- 1. Medical Leave: When you've taken medical leave and qualify for disability insurance.
- 2. Injury Claims: Filing claims related to physical injuries affecting your work.
- 3. Chronic Illnesses: When diagnosed with a condition that prevents you from performing your job.
Frequently Asked Questions
How do I submit a disability claim?
You can submit your claim online, by phone, or via mail.
What information do I need to provide?
Have your Social Security number, health care provider info, and claim details ready.
How will I be informed about my claim status?
You can receive updates via online portal, text notifications, or phone.
What if my claim is denied?
You can appeal the denial within 180 days of notification by submitting an appeal letter.
When will I receive payments if my claim is approved?
Payments are processed immediately, typically within seven days via direct deposit.
Can I change my bank information for direct deposit?
Yes, inform your NYL GBS Claim Manager to update your banking details.
What if I can't return to my job?
Discuss your concerns with your Claim Manager for assistance in returning to work.
How do I set up direct deposit?
Provide your bank details to your Claim Manager to process your direct deposit.
What happens after I submit my claim?
A Claim Manager will contact you to gather any further necessary information.
How can I manage my claims online?
Register on myNYLGBS.com to manage all aspects of your claims in one place.
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