Edit, Download, and Sign the Ekurhuleni Tariff Change Application Form
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How do I fill this out?
To fill out this form, begin by providing your personal details such as name and address. Next, specify the current tariff and the tariff you wish to change to. Finally, sign the application to confirm your request.

How to fill out the Ekurhuleni Tariff Change Application Form?
1
Enter your name and contact information.
2
Specify your current tariff and the one you are applying for.
3
Provide the details of your prepayment meter.
4
Sign the application to validate your request.
5
Submit the completed form as instructed.
Who needs the Ekurhuleni Tariff Change Application Form?
1
Residential customers seeking a lower electricity tariff.
2
Business owners wanting to switch to a more favorable tariff.
3
New customers needing to establish their electricity billing structure.
4
Any consumer who has experienced a significant change in electricity usage.
5
Individuals wishing to benefit from free basic electricity provisions.
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What are the instructions for submitting this form?
To submit the tariff change application form, send it via email to the Ekurhuleni Customer Care Centre or fax it to the dedicated number provided. For physical submissions, you can visit the nearest customer service desk. Ensure all fields are accurately filled out to avoid processing delays and make sure to keep a copy of the submitted application for your records.
What are the important dates for this form in 2024 and 2025?
Make sure to check the operational times for the customer care center to ensure timely processing of your application. The tariff changes will come into effect immediately after approval. Monitoring your consumption will help you choose the right tariff option for your needs.

What is the purpose of this form?
The primary purpose of this form is to allow Ekurhuleni consumers to request a change in their electricity tariff associated with prepayment meters. It serves both residential and commercial users, providing them with an opportunity to select a more cost-effective billing structure based on their consumption patterns. By enabling customers to change tariffs easily, it aims to enhance customer satisfaction and support efficient energy usage.

Tell me about this form and its components and fields line-by-line.

- 1. Name: Enter the full name of the applicant.
- 2. Street Address: Provide the physical address of the applicant.
- 3. Telephone No: Include a contact number for communication purposes.
- 4. Meter No: Specify the unique identifier for the prepayment meter.
- 5. Account No: Enter your electricity account number.
- 6. Stand No: Provide your stand number if applicable.
- 7. Current Tariff: Indicate the tariff currently in use.
- 8. Tariff Applied For: Select the tariff you wish to apply for.
- 9. Date: Fill in the date of application.
- 10. Signature: Sign to authorize the request.
What happens if I fail to submit this form?
If the form is not submitted, the applicant will continue to be billed under their existing tariff. This could lead to higher costs if a more suitable tariff is available, based on consumption patterns. It is essential to submit the application as instructed to benefit from potential savings.
- Higher Electricity Costs: Not switching tariffs could lead to unnecessary expenses.
- Delayed Processing: Failures in submission may prolong the time to alter billing.
- Inaccurate Billing: Without proper submission, you may be on the wrong tariff.
How do I know when to use this form?

- 1. Switching from Tariff A to Tariff B: When your usage exceeds the threshold for Tariff A.
- 2. New Business Establishment: To set up an appropriate tariff structure for a new business.
- 3. Adjusting to Increased Usage: When you have experienced an increase in electricity consumption.
- 4. Applying for Free Basic Electricity: To qualify for the free 100 kWh benefit under Tariff A.
- 5. Moving to a New Address: Every time you relocate and need to update tariff information.
Frequently Asked Questions
How do I fill out the tariff change form?
Start by entering your personal details, then indicate your current and desired tariffs, and sign the form.
What options are available for tariffs?
Tariff A and Tariff B are available for both residential and business customers, depending on usage.
Is there a fee for changing tariffs?
Changing to a different tariff is at no cost to the consumer.
How long will the new tariff apply?
The new tariff will be applicable for a minimum of 12 months.
Can I edit the PDF before submission?
Yes, you can easily edit the PDF on PrintFriendly before finalizing your application.
What happens if I don’t submit the form?
Failure to submit may result in continued billing under the existing tariff.
How can I ensure my changes are applied?
Ensure you complete the form accurately and submit it as per the provided instructions.
What is the turnaround time for tariff changes?
Tariff changes typically take effect immediately upon processing your application.
Can I submit this form online?
Yes, you can fill out and submit the application online through PrintFriendly.
Where can I find help in filling out this form?
Guidance is available on the PrintFriendly platform to assist you in filling out your application.
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