Henry Ford Health System Patient Experience Guide
This guide provides essential information about patient rights, responsibilities, and hospital services at Henry Ford West Bloomfield Hospital. It includes a detailed table of contents, patient care instructions, and helpful contact details. The guide aims to enhance patient experience by outlining hospital policies and available resources.
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How do I fill this out?
To fill out this guide, start by familiarizing yourself with the table of contents and key sections relevant to your visit. Read through the information provided in each section to understand your rights, responsibilities, and available services. Follow the instructions and utilize the provided contact information for any questions or concerns.

How to fill out the Henry Ford Health System Patient Experience Guide?
1
Familiarize yourself with the table of contents and key sections.
2
Read through information on patient rights, responsibilities, and services.
3
Follow instructions provided for a safe and secure hospital stay.
4
Use the contact information for any questions or concerns.
5
Keep the guide handy for reference during your visit.
Who needs the Henry Ford Health System Patient Experience Guide?
1
Patients planning a visit to Henry Ford West Bloomfield Hospital need this guide to understand their rights and responsibilities.
2
Family members or caregivers of patients need this guide to assist their loved ones during the hospital stay.
3
Healthcare professionals can use this guide to familiarize themselves with hospital policies and patient care standards.
4
Hospital administrative staff need this guide to provide accurate information to patients and visitors.
5
Community members interested in hospital services and patient care can benefit from reading this guide.
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What are the instructions for submitting this form?
To submit any required information related to this guide, contact the hospital directly through the provided phone numbers or visit the hospital's official website for online submission forms. Additionally, you can submit documents via fax or mail to the hospital's physical address. Always keep a copy of your submissions for reference.
What are the important dates for this form in 2024 and 2025?
Key dates for appointments, treatments, and follow-up visits should be noted based on each patient's care plan for 2024 and 2025.

What is the purpose of this form?
The purpose of this guide is to inform patients about their rights and responsibilities during their stay at Henry Ford West Bloomfield Hospital. It serves as a comprehensive resource for understanding hospital policies, services, and contact information. By referring to this guide, patients can ensure they receive top-quality care and feel safe and secure throughout their hospital experience.

Tell me about this form and its components and fields line-by-line.

- 1. Patient Rights and Responsibilities: Details the rights and responsibilities of patients during their hospital stay.
- 2. Your Room and Stay: Provides information about the patient's room, stay, and campus map.
- 3. Helpful Phone Numbers: Lists important phone numbers for hospital departments and services.
- 4. Uniform Standardization Color Chart: Displays the color chart for hospital staff uniforms to help identify roles.
- 5. Your Healthcare Team: Introduces the healthcare team members and their roles.
- 6. During Your Stay: Outlines what to expect during the hospital stay and daily routines.
- 7. Be Involved in Your Care: Encourages patients to participate in their care by staying informed and asking questions.
- 8. Going Home: Provides information on discharge procedures and follow-up care.
- 9. Visitor Information: Includes guidelines for visitors and visiting hours.
- 10. Television Channel Listing: Lists available television channels for patient entertainment.
- 11. Campus Information: Details entrance hours, parking, valet services, and other campus amenities.
- 12. Wellness at Henry Ford West Bloomfield Hospital: Highlights wellness programs and facilities available on campus.
- 13. Pharmacy: Provides information about the onsite pharmacy services.
- 14. Sanctuary, Atriums and Healing Arts: Describes the hospital's healing spaces and art installations for patient well-being.
- 15. Non-discrimination Policy: States the hospital's commitment to non-discrimination and inclusion.
What happens if I fail to submit this form?
Failure to submit this form may result in misunderstandings about patient rights and responsibilities. It can also lead to a lack of access to essential hospital services and resources.
- Miscommunication: Patients may not be fully informed about their rights and care procedures.
- Service Accessibility: Failure to understand available services might limit patient access to necessary resources.
- Care Coordination: Lack of knowledge about the healthcare team and hospital policies can disrupt care coordination.
How do I know when to use this form?

- 1. Admission: Upon hospital admission to understand your rights and responsibilities.
- 2. During Stay: Throughout your hospital stay to stay informed about services and procedures.
- 3. Discharge: During discharge planning to ensure smooth transition to home care.
- 4. Visitor Information: For visitors to understand guidelines and available amenities.
- 5. General Inquiry: Anytime you need detailed information about hospital services and patient care.
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