Instructions for Insurance Companies on Guarantees
This document provides detailed instructions for insurance companies regarding the process of issuing letter of guarantees. It outlines essential information required in the settlement letter and explains the steps for obtaining a payoff. Follow this guide to ensure proper completion and submission of the necessary documents.
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How do I fill this out?
To fill out this document, start by gathering all necessary information as specified in the instructions. Ensure that every section is accurate and complete, especially the details pertaining to both the insurance company and the member. Once completed, sign and date the document before submission.

How to fill out the Instructions for Insurance Companies on Guarantees?
1
Collect all required information including the member's name and vehicle details.
2
Fill out the settlement letter completely and accurately.
3
Both the member(s) and insurance agent must sign the document.
4
Fax the completed document to the correct EECU department.
5
Wait for the Letter of Guarantee to be emailed or faxed back.
Who needs the Instructions for Insurance Companies on Guarantees?
1
Insurance agents need this file to process settlement requests.
2
Members must complete this form to authorize their insurance company.
3
Banks or financial institutions require this document for loan settlements.
4
Legal professionals may need this for cases involving vehicle repairs.
5
Title companies require it to finalize transactions related to vehicle titles.
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What are the instructions for submitting this form?
To submit this form, you may fax it to EECU at 817-252-3922 or mail it to either of the following addresses: Overnight: EECU, 2532 Cullen Street, Fort Worth, TX 76107, Attn: Direct Loan Servicing Specialist; Regular Mail: EECU, P.O. Box 1777, Fort Worth, TX 76101. Ensure all sections are filled out properly and the document is signed by the member(s) before submission.
What are the important dates for this form in 2024 and 2025?
While specific dates for this form may vary annually, it’s essential to check with EECU directly for any 2024 and 2025 deadlines related to settlements and submissions.

What is the purpose of this form?
The purpose of this form is to facilitate communication between EECU members and insurance companies regarding the settlement process. It ensures that all required information is gathered and properly documented to expedite the issuance of the Letter of Guarantee. This process helps members clear any outstanding loans after accidents or damages to their vehicles efficiently.

Tell me about this form and its components and fields line-by-line.

- 1. Insurance Company Name: The official name of the insurance company involved in the claim.
- 2. Insurance Company Address: The full postal address of the insurance company.
- 3. Insurance Agent: Name of the agent handling the insurance claim.
- 4. Agent's Phone #: Direct contact number for the insurance agent.
- 5. Insurance Fax #: Fax number for the insurance company.
- 6. Member(s) Name: The name(s) of the EECU member(s) involved in the settlement.
- 7. VIN: Vehicle Identification Number of the vehicle in question.
- 8. Year: The year of manufacture of the vehicle.
- 9. Make: The manufacturer of the vehicle.
- 10. Model: The model of the vehicle being referenced.
- 11. Claim # (if applicable): The claim number associated with the insurance request.
What happens if I fail to submit this form?
Failure to submit the form may result in delays in obtaining the Letter of Guarantee and settling the insurance claim. This could lead to complications in processing vehicle titles and may incur additional fees for the member. It is crucial to follow through on the submission requirements to avoid any unnecessary challenges.
- Delays in processing: Delayed processing increases the time before the loan can be settled.
- Additional fees: Members may incur extra fees due to prolonged settlement times.
- Complications with loan status: Failure to submit can complicate the member's loan standing with EECU.
How do I know when to use this form?

- 1. Vehicle settlements: Used in cases of settling loans after vehicle accidents.
- 2. Loan processing: Required for EECU to process the loan release effectively.
- 3. Insurance communication: Serves as an official document between members and insurance agents.
Frequently Asked Questions
What information is required to fill out the form?
You will need the insurance company's name, agent's details, member's information, and vehicle specifics.
Can I edit the PDF directly on your site?
Yes, you can easily edit the PDF document on PrintFriendly before downloading.
How do I obtain a 10-day payoff?
Contact EECU directly at 817-882-0800 to request a 10-day payoff.
How do I submit the completed form?
Fax the completed form to EECU at 817-252-3922 or use the provided mailing addresses.
What happens after I submit the form?
Once submitted, EECU processes the settlement check and mails the title after 5 business days.
Is there a sample of the settlement letter?
Yes, there is an attached example of the required Settlement Letter in the instructions.
Can I share the edited PDF?
Yes, you can share the edited document by providing a link or sending it via email.
What is the role of the insurance agent in this process?
The insurance agent must assist in filling out and confirming the accuracy of the settlement letter.
Are there any important deadlines?
It's important to complete and submit the form promptly to avoid delays in settlement.
What should I do if I have questions about the process?
Contact EECU's Direct Loan Servicing Department for any inquiries regarding the process.
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