Kaiser Permanente Medical Financial Assistance Program
This document provides details about the Kaiser Permanente Medical Financial Assistance (MFA) program. It outlines eligibility requirements, application processes, and necessary documentation. If you need help paying for health care services, this resource is invaluable.
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How do I fill this out?
Filling out this application is straightforward. Start by gathering all required information about your household income and health care expenses. Make sure to provide complete details to avoid any delays in processing.

How to fill out the Kaiser Permanente Medical Financial Assistance Program?
1
Read the eligibility requirements carefully.
2
Gather necessary documents to verify your income.
3
Complete the application form fully.
4
Submit your application through your preferred method.
5
Await feedback on your application's status.
Who needs the Kaiser Permanente Medical Financial Assistance Program?
1
Low-income families who struggle to pay medical bills.
2
Individuals with high out-of-pocket health care costs who need financial assistance.
3
Kaiser Permanente patients needing urgent or medically necessary care.
4
Patients waiting for surgery or medical procedures and concerned about costs.
5
Those who have received unexpected medical bills and require support.
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What are the instructions for submitting this form?
To submit this form, you can apply online at kp.org/mfa/mas, fax your application to 1-855-414-1713, mail it to Kaiser Permanente MFA Program, 2101 East Jefferson Street, Rockville, MD 20852, or drop it off at any Kaiser Permanente medical center. Make sure all information is complete before submitting to avoid delays. If you need assistance, call 1-844-412-0919.
What are the important dates for this form in 2024 and 2025?
For the 2024 fiscal year, the Federal Poverty Guidelines will be updated in January. Ensure to check the guidelines as they may affect your eligibility. Review the application timeline early to avoid delays.

What is the purpose of this form?
The purpose of this form is to assist individuals in applying for financial aid to cover medical expenses. This financial assistance helps alleviate the burden of healthcare costs for eligible applicants. By filling out this form, patients can gain access to necessary health services without the stress of financial strain.

Tell me about this form and its components and fields line-by-line.

- 1. Household Income: Details about your gross monthly household income before taxes and deductions.
- 2. Household Size: Number of individuals living in your household.
- 3. Proof of Income: Documentation verifying your income, such as pay stubs or tax returns.
- 4. Out-of-Pocket Expenses: Details about your health care costs that are not covered by insurance.
- 5. Contact Information: Your contact data to facilitate follow-up.
What happens if I fail to submit this form?
If you fail to submit this form, you may miss out on financial assistance for your healthcare expenses. This could lead to significant out-of-pocket costs and delayed medical care.
- Delays in Care: Failure to submit timely may delay access to necessary medical treatment.
- Uncovered Expenses: There’s a risk of facing unreimbursed medical bills.
- Inability to Appeal: You lose the opportunity to appeal for financial assistance.
How do I know when to use this form?

- 1. High Medical Expenses: Use this form if you have excessive medical expenses that are out of your financial capacity.
- 2. Emergency Care: Apply if you require immediate assistance for urgent medical needs.
- 3. Healthcare Needs of Uninsured Patients: This form is for individuals without insurance seeking help with basic healthcare services.
Frequently Asked Questions
How can I apply for the MFA program?
You can apply online, via fax, mail, or by dropping it off at a Kaiser Permanente location.
What documents do I need to provide?
You need to submit proof of income documentation along with your application.
How long does it take to process my application?
You will receive feedback within thirty (30) days of submitting your application.
What if my application is denied?
If your application is denied, you will receive a letter explaining the reason for denial, and you can appeal this decision.
Can I apply if I am not a Kaiser Permanente member?
Yes, the MFA program is available for all Kaiser Permanente patients regardless of membership status.
Is there a cost to apply for the MFA program?
No, there is no cost to apply for the Medical Financial Assistance program.
What types of care does the MFA program cover?
The program covers emergent, urgent, or medically necessary care at Kaiser Permanente facilities.
How do I check the status of my application?
You can call the MFA hotline at 1-844-412-0919 to check the application's status.
Is there an income limit for eligibility?
Yes, eligibility is based on your household income as compared to the Federal Poverty Guidelines.
Can I get assistance for prescription costs?
Yes, the MFA program can assist with prescription costs as part of your medical expenses.
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