MassHealth Permission to Share Information Form
This form allows you to give MassHealth permission to share information about your eligibility and records. Use it to authorize MassHealth to communicate with a trusted individual or organization on your behalf. Ensure to fill in all required sections to grant the desired permissions.
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How do I fill this out?
To fill out the MassHealth PSI Form, start by carefully reading the instructions provided. Make sure to complete all relevant sections to grant the necessary permissions. Don’t forget to sign and date the form before submitting it.

How to fill out the MassHealth Permission to Share Information Form?
1
Obtain the MassHealth Permission to Share Information form.
2
Complete Section 1 with the applicant's details.
3
Fill out Section 2 to grant permission for discussing eligibility.
4
If records are to be shared, complete Section 3 accordingly.
5
Sign and date the form before submission.
Who needs the MassHealth Permission to Share Information Form?
1
Individuals applying for MassHealth benefits to authorize someone to discuss their eligibility.
2
Family members who assist applicants in managing their MassHealth applications.
3
Social workers helping clients navigate MassHealth procedures.
4
Legal representatives assisting clients in filling out necessary forms.
5
Caregivers seeking to access health information on behalf of their clients.
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1
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2
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What are the instructions for submitting this form?
To submit the MassHealth PSI Form, mail it to Health Insurance Processing Center at PO Box 4405, Taunton, MA 02780. Alternatively, you can fax the form to (857) 323-8300. For email submissions, send your completed form to privacy.officer@mass.gov and ensure that it is filled out accurately before sending.
What are the important dates for this form in 2024 and 2025?
For 2024 and 2025, be aware that this form should be renewed annually. Keep track of submission dates set by MassHealth to ensure compliance. Check for any updates from MassHealth regarding the processing of forms.

What is the purpose of this form?
The purpose of the MassHealth Permission to Share Information Form is to allow members to designate individuals or organizations to access their MassHealth eligibility information. This facilitates communication and ensures that relevant parties can assist with managing healthcare benefits. Utilizing this form helps streamline processes for applicants and allows for more effective support from trusted contacts.

Tell me about this form and its components and fields line-by-line.

- 1. Applicant Information: Contains basic information about the MassHealth member, including name, address, and contact details.
- 2. Eligibility Permissions: Section where the applicant grants permission for discussions about their MassHealth eligibility.
- 3. Records Sharing: Authorizes MassHealth to share specific records and details related to the applicant's services.
- 4. Designated Recipient: Specifies whom MassHealth is permitted to share information with.
- 5. Signature Section: Collects signatures from the applicant and potentially their legal representative.
What happens if I fail to submit this form?
Failing to submit the form may result in delays or complications in sharing your MassHealth information with designated contacts. It is crucial to complete and submit the form accurately to facilitate the necessary communication.
- Delayed Access: Without submission, designated individuals won't access important health information.
- Increased Administrative Burden: Not sharing information can complicate health management and support.
- Missed Benefits: Failure to authorize sharing may result in missed opportunities for available healthcare benefits.
How do I know when to use this form?

- 1. Designate a Contact: Allows you to choose an individual or organization to handle communications regarding your MassHealth eligibility.
- 2. Streamline Assistance: Enables someone to assist you in managing healthcare benefits and applications.
- 3. Authorize Record Sharing: Gives permission for MassHealth to share important records with trusted individuals.
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