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How do I fill this out?
To fill out this form, start by providing member information and the reason for your request. Ensure to include the original pharmacy receipt for each medication. Finally, sign and date the acknowledgement section before submitting.

How to fill out the Optum RX Prescription Reimbursement Request Form?
1
Gather necessary member information and pharmacy receipts.
2
Select the appropriate options for your reimbursement request.
3
Fill in physician and pharmacy information accurately.
4
Sign and date the acknowledgement section to certify the request.
5
Submit the completed form and receipts to the specified address.
Who needs the Optum RX Prescription Reimbursement Request Form?
1
Individuals who purchased medications out-of-pocket and seek reimbursement.
2
Parents filing on behalf of their children covered under a separate health plan.
3
Patients who have prescriptions filled at non-participating pharmacies.
4
Individuals who have received incorrect billing from their pharmacy.
5
Anyone requiring financial assistance for their prescription medications.
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What are the instructions for submitting this form?
To submit the reimbursement request form, include the original pharmacy receipts for each medication, ensuring they contain required information. Send the completed form and receipts to the Optum Rx Claims Department at PO Box 650334, Dallas, TX 75265-0334. For further assistance, you can contact the number listed on your ID card.
What are the important dates for this form in 2024 and 2025?
For claims to be processed effectively, submissions must be made within one year of the purchase date. Important reminders for specific coverage years will be communicated by your health plan. Note any changes in requirements or deadlines during open enrollment periods.

What is the purpose of this form?
The purpose of this form is to facilitate members in requesting reimbursements for prescription medications. It allows individuals who have made out-of-pocket purchases to seek retroactive coverage. This process ensures that members can access entitled benefits without facing financial burdens from necessary medications.

Tell me about this form and its components and fields line-by-line.

- 1. Member Information: Includes RxGroup, Member ID, personal details like name and address.
- 2. Custodial Parent Information: Required details for parents submitting claims on behalf of children.
- 3. Physician and Pharmacy Information: Information about the prescribing physician and pharmacy where the medication was obtained.
- 4. Reason for Request: Options to specify why reimbursement is being requested.
- 5. Acknowledgement: A section for the applicant to certify that the information provided is accurate and truthful.
What happens if I fail to submit this form?
Failure to submit this form correctly may result in delays or denial of reimbursement. It’s crucial to ensure all required information is provided and that receipts are included.
- Incomplete Forms: Forms that lack necessary information may be returned, causing delays.
- Lack of Documentation: Absence of original pharmacy receipts will lead to claim rejection.
- Missed Deadlines: Submissions past the one-year deadline cannot be processed.
How do I know when to use this form?

- 1. Out-of-Pocket Purchases: To recover costs for medications paid without insurance.
- 2. Non-Participating Pharmacies: When prescriptions are filled at pharmacies outside your insurance network.
- 3. Claims Coordination: To submit claims in coordination with other health plans.
Frequently Asked Questions
Who can use this reimbursement request form?
This form is designed for members of health plans who need to recover costs for medications purchased outside of their insurance coverage.
What information do I need to complete the form?
You will need member and custodian details, pharmacy receipts, and prescription information.
How do I submit the completed form?
Send the completed form along with all accompanying receipts to the Optum Rx Claims Department.
What if I filled a prescription at a non-participating pharmacy?
You can still request reimbursement by selecting the appropriate option in the form and providing a valid receipt.
Can I fill out the form online?
Yes, the form can be edited and completed online using the PrintFriendly service.
What happens if my submission is incomplete?
Incomplete forms may be returned, delaying your reimbursement, so be sure to double-check all sections.
Is there a deadline for submitting this form?
You must submit claims within one year of the date of purchase.
Do I need to provide original receipts?
Yes, you must include original pharmacy receipts; cash or credit card receipts are not acceptable.
What if I want to submit an EOB?
Include the EOB along with your completed form and receipt when filing a claim.
Can I contact someone for assistance?
Yes, you can call the toll-free number provided on your ID card for help.
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