Refund Rules and TDR Filing by IRCTC
This document details the refund rules and TDR filing processes for Indian Railways tickets, effective from 12-November-2015. It covers cancellation charges for confirmed, RAC, and wait-listed tickets. The file also explains the procedures for refund on cancellation and train cancellations.
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Filling out the form requires attention to detail to ensure accurate processing. Follow the guidelines provided for cancellation and refund rules. Once completed, submit the form as per the instructions below.
How to fill out the Refund Rules and TDR Filing by IRCTC?
1
Understand the refund rules explained in the document.
2
Determine the cancellation charges based on the ticket type and timing.
3
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Review the entered information for accuracy.
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Who needs the Refund Rules and TDR Filing by IRCTC?
1
Train passengers who need to cancel their confirmed tickets.
2
Passengers holding RAC or waitlisted tickets requiring refunds.
3
Individuals needing guidelines for refund on e-tickets and i-tickets.
4
Those seeking information on cancellation charges for different ticket classes.
5
Users looking for instructions on how to file a TDR online.
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What are the instructions for submitting this form?
For submitting this form, ensure you have canceled the ticket online or at the reservation counter as applicable. Online TDR filing for e-tickets should be done within the specified time limits. Send the necessary documents to the Group General Manager/IT, Indian Railway Catering and Tourism Corporation Ltd., Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi - 110055. Follow the detailed instructions to prevent any lapse in refund processing.
What are the important dates for this form in 2024 and 2025?
Key dates include the implementation date of 12-November-2015 as stated in the Railway Board letter and the Gazette of India Notification dated 04-Nov-2015. Check the latest notifications for updates in 2024 and 2025.
What is the purpose of this form?
The primary purpose of this document is to outline the refund rules and TDR filing processes for Indian Railways tickets. It covers the intricacies of cancellation charges for various ticket classes, including confirmed, RAC, and waitlisted tickets. This guide helps passengers navigate the refund processes and ensures they understand the timing and conditions for cancellations and refunds.
Tell me about this form and its components and fields line-by-line.
- 1. Ticket Type: Specify whether the ticket is an e-ticket or i-ticket.
- 2. Cancellation Time: Indicate the time the ticket is being canceled relative to the train's scheduled departure.
- 3. Class of Travel: Mention the class of travel such as AC First Class, Sleeper Class, etc.
What happens if I fail to submit this form?
Failure to submit this form promptly can result in losses such as forfeiture of refunds and convenience fees. It is crucial to adhere to the timelines mentioned in the document.
- Loss of Refund: Delays can lead to ineligibility for refunds as per the rules.
- Forfeiture of Fees: Failure to submit may also result in forfeiting the convenience fee.
How do I know when to use this form?
- 1. Confirmed Ticket Cancellation: When canceling confirmed tickets to obtain a refund as per rules.
- 2. RAC or Waitlisted Ticket Refund: For refund requests related to RAC or waitlisted tickets.
- 3. Train Cancellation Refund: In cases where the train itself has been canceled and refunds are applicable.
- 4. Partially Confirmed Ticket Refund: For tickets where some members are confirmed while others are on the waitlist.
Frequently Asked Questions
How do I cancel a confirmed ticket?
To cancel a confirmed ticket, follow the instructions provided in the document. Pay attention to the timing and applicable cancellation charges.
What are the cancellation charges for a sleeper class ticket?
Cancellation charges for a sleeper class ticket are Rs.120 plus GST if canceled more than 48 hours in advance.
How do I file a TDR online?
To file a TDR online, visit the appropriate section on the IRCTC website and follow the guidelines for submission within the specified time limits.
Is there a refund for RAC e-tickets?
Yes, RAC e-tickets are eligible for a refund if canceled or TDR filed online up to thirty minutes before the scheduled departure.
What happens if the train is canceled?
In case of train cancellation, a full refund for confirmed or RAC e-tickets will be automatically credited to the account used for booking.
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What are the charges for canceling an AC First Class ticket?
For an AC First Class ticket, the cancellation charges are Rs.240 plus GST if canceled more than 48 hours in advance.
How do I obtain a refund for a partially confirmed ticket?
Follow the guidelines in the document for canceling or filing a TDR for a partially confirmed ticket to receive a refund as per the applicable rules.
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