Security Health Plan OTC Drug Catalog Instructions
This file provides essential information regarding over-the-counter (OTC) medications and supplies offered by Security Health Plan. It outlines the eligibility, ordering process, and delivery details for subscribers. Users will also find instructions on how to navigate the OTC Drug Catalog effectively.
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How do I fill this out?
Filling out the OTC Drug Catalog is simple and straightforward. Start by reviewing the available products and determine which items you wish to order. Then, follow the specific instructions for submission to ensure a successful order process.
How to fill out the Security Health Plan OTC Drug Catalog Instructions?
1
Review the OTC Drug Catalog and select your items.
2
Complete the OTC product order form with your details.
3
Submit the form via fax or mail by the designated dates.
4
For online orders, log in to your Security Health Plan account.
5
Include payment information if your order exceeds $30.
Who needs the Security Health Plan OTC Drug Catalog Instructions?
1
Individuals looking to save on OTC medications and supplies.
2
Parents managing healthcare needs for their children.
3
Seniors who require regular medications.
4
Individuals managing chronic conditions accessing OTC aids.
5
Anyone looking for convenient home delivery of OTC products.
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What are the instructions for submitting this form?
To submit your order, complete the OTC product order form with all required details. You can submit the form via fax by sending it to 715-221-9719 or mail it to SHP OTC Program, PO Box 8000, Marshfield, WI 54449. Ensure that your orders are mailed by the deadlines of March 15, June 15, September 15, and December 15 to be processed in the current quarter.
What are the important dates for this form in 2024 and 2025?
For 2024, the important dates for mail orders are March 15, June 15, September 15, and December 15. Orders received after these dates will apply to the next quarter's credit. Ensure timely submission to maximize your benefits.
What is the purpose of this form?
The purpose of this form is to provide Security Health Plan subscribers with an accessible way to order over-the-counter (OTC) medications and supplies. It ensures that members can effectively manage their health while taking advantage of cost-saving opportunities. Additionally, this form helps streamline the ordering process for convenient home delivery.
Tell me about this form and its components and fields line-by-line.
- 1. Subscriber Information: Includes details about the subscriber such as name, address, and membership ID.
- 2. Product Selection: A section where subscribers can list the OTC products they wish to order.
- 3. Payment Information: Required for orders exceeding the quarterly credit amount.
What happens if I fail to submit this form?
If you fail to submit this form, you will not be able to utilize your quarterly OTC credit, which may lead to missed opportunities for savings. Additionally, orders placed after deadlines will be deferred to the next quarter.
- Credit Expiration: Unused credits do not carry over to the next quarter.
- Late Orders: Orders submitted after the deadlines will not be processed until the next quarter.
- Inaccurate Details: Incorrect information may result in delayed processing or order fulfillment.
How do I know when to use this form?
- 1. Quarterly Ordering: Used to place OTC orders each quarter.
- 2. Budget Management: Helps manage budget by utilizing available OTC credits.
- 3. Health Management: Supports effective health management by allowing easy access to necessary products.
Frequently Asked Questions
What is the OTC Drug Catalog?
The OTC Drug Catalog includes a variety of over-the-counter medications and supplies available for purchase through Security Health Plan.
How can I use the OTC Drug Catalog?
You can browse the catalog, select your items, and follow the ordering instructions to place your order.
Can I order online?
Yes, you can log in to your My Security Health Plan account to place your order online.
What if an item is out of stock?
A similar product may be substituted at no additional charge.
Is there a delivery fee for orders?
No, orders will be shipped to your home at no extra cost.
How do I contact for support?
You can reach the Pharmacy Benefits Department at 1-877-216-8533 for assistance.
What payment options are accepted?
You can pay with a check, money order, or credit card if your order exceeds $30.
Are there any restrictions on items I can order?
There are specific categories and limits on the types of items available each quarter.
What if I miss the submission deadline?
Orders received after the submission dates will not be processed until the next quarter.
How can I get a printed copy of the OTC catalog?
You can call 1-800-472-2363 to request a printed copy of the OTC Drug Catalog.
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