StarFriend Discounted Rooms Program Instructions
This file provides detailed information about the StarFriend discounted rooms program, including eligibility and reservation procedures. Ideal for Starwood associates' friends and family members seeking leisure travel benefits at participating hotels. Understand the policies, procedures, and prerequisites to effectively utilize this program.
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How do I fill this out?
To complete the StarFRIEND Reservation Authorization form, start by gathering the necessary information from the associate. Then, fill in your personal details and ensure you understand the terms of use. Finally, review the completed form for accuracy before submission.
How to fill out the StarFriend Discounted Rooms Program Instructions?
1
Gather the associate's information.
2
Fill in your personal details.
3
Understand the program terms.
4
Review the form for accuracy.
5
Submit the completed form.
Who needs the StarFriend Discounted Rooms Program Instructions?
1
Starwood associates seeking to share travel benefits with friends.
2
Family members wanting discounted hotel accommodations.
3
Travel coordinators booking leisure trips for associates.
4
HR departments managing employee benefit programs.
5
New associates needing guidance on available discounts.
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What are the instructions for submitting this form?
To submit the StarFRIEND Reservation Authorization form, kindly ensure that all fields are accurately filled. Email the completed form to the designated address for your hotel's HR department. Alternatively, you may fax it to the provided number, or submit it directly at the front desk upon arrival at the hotel. Make sure to keep a copy for your records, and it's recommended to follow up if you do not receive confirmation.
What are the important dates for this form in 2024 and 2025?
The updated policies for the StarFriend program are set for review in early 2024. Key dates for 2024 include the first of January for submitted reservations and March for policy updates. In 2025, anticipate adjustments to program benefits and eligibility criteria announced in January.
What is the purpose of this form?
The purpose of this form is to facilitate the use of discounted rates available through the StarFriend program for eligible friends and family of Starwood associates. It serves as an official authorization that confirms the eligibility and approval of the Starwood associate on behalf of their guests. By completing this form, associates ensure that their friends and family can enjoy the benefits afforded to them through their employment while traveling.
Tell me about this form and its components and fields line-by-line.
- 1. Associate Information: Fields for the associate's name, employee ID, and contact information.
- 2. Guest Information: Fields to capture the names and details of the friends or family members.
- 3. Reservation Details: Fields for entering desired dates, hotel location, and room requirements.
- 4. Authorization Confirmation: A section requiring the associate's signature to verify authorization.
What happens if I fail to submit this form?
Failing to submit this form results in the inability for friends and family to utilize the discounted rate. Furthermore, such failures may lead to loss of eligibility for the associate in future bookings. Prompt submission is crucial for ensuring that the intended benefits are accessible.
- Missed Discounts: The most immediate concern is that the reservation cannot be processed with the discount.
- Eligibility Issues: If the form is not submitted, it may affect the associate's ability to extend future benefits.
- Reservation Complications: Without the form, friends and family may face challenges and confusion when checking in.
How do I know when to use this form?
- 1. Discounted Hotel Reservations: Utilize the form for booking discounted stays at participating hotels.
- 2. Travel Authorization: Use this form to authorize friends and family during hotel check-ins.
- 3. Cancellation Notifications: Required when notifying hotels about changes to travel plans.
Frequently Asked Questions
What is the StarFriend Program?
The StarFriend Program offers discounted hotel rates to Starwood associates' friends and family for leisure travel.
Who is eligible for the StarFRIEND rate?
All regular full-time and part-time associates can extend this benefit to their friends and family.
How do I make a reservation?
Reservations can be made via Starwood One or directly at participating hotels, subject to availability.
What if I need to cancel a reservation?
It is the responsibility of the friend or family member to cancel their reservation if travel plans change.
What are the payment responsibilities?
Friends and family are responsible for all room, tax, and incidental charges at checkout.
Is there a limit on room nights?
Yes, any stay may not exceed 10 room-nights.
Do I need any forms at check-in?
Yes, a signed StarFRIEND Reservation Authorization Form and a photo ID are required.
Can I earn rewards points with this rate?
Friends and family can earn Starpoints on eligible incidentals, but not on the StarFRIEND rate itself.
Are there any excluded properties?
St. Regis properties are not required to participate in the program.
Who should I contact for more information?
For inquiries, contact the HR Department of Starwood Hotels & Resorts in Brussels.
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