Submitting an Out-of-Network Claim for VSP
This file provides detailed instructions for submitting an out-of-network claim to VSP. It covers the necessary steps and important information to ensure successful reimbursement. Additionally, it includes contact information for customer support and further inquiries.
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How do I fill this out?
To fill out this form correctly, start by gathering the necessary documentation, including itemized receipts. Ensure that all required fields are completed accurately and verify that you have the right claim form. Finally, submit it through the preferred method for processing.

How to fill out the Submitting an Out-of-Network Claim for VSP?
1
Gather itemized receipts and information needed.
2
Login to your VSP account or request a form.
3
Complete the member reimbursement form accurately.
4
Submit your claim online or by mail.
5
Keep track of your claim status post-submission.
Who needs the Submitting an Out-of-Network Claim for VSP?
1
Individuals who received eye care from an out-of-network provider.
2
Patients who want to maximize their vision insurance benefits.
3
Members transitioning from VSP to another plan needing reimbursement.
4
Those seeking financial compensation for vision-related services.
5
Individuals looking for detailed instructions on claims handling.
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What are the instructions for submitting this form?
To submit your claim for reimbursement, you can do so online through your VSP account by filling out the member reimbursement form. If you prefer to submit by mail, contact VSP Member Services at 800.877.7195 to request the form, which you can complete and send to the following address: Vision Service Plan, Attention: Claims Services, P.O. Box 385018, Birmingham, AL 35238-5018. Ensure all receipts and documentation are attached to avoid any delays in processing.
What are the important dates for this form in 2024 and 2025?
Keep an eye on deadlines for submitting claims based on your service dates. For 2024 and 2025, ensure you are aware of the annual renewal dates for your VSP plan. Many plans operate on a calendar year, making January 1 a crucial date for benefits.

What is the purpose of this form?
The purpose of this form is to allow VSP members to request reimbursement for eye care services provided by out-of-network providers. This ensures transparency and accountability in managing vision health expenses. Additionally, it helps members maximize their benefits by providing an avenue for claiming cost coverage.

Tell me about this form and its components and fields line-by-line.

- 1. Patient's Name: The full name of the individual who received the service.
- 2. Date of Service: The date when the eye care service was provided.
- 3. Service Description: Details of the services rendered by the provider.
- 4. Amount Paid: Total cost incurred for the services, as shown on the receipts.
- 5. Doctor's Name: The name of the eye care professional or practice from where services were rendered.
What happens if I fail to submit this form?
Failing to submit this form can result in lost reimbursement opportunities. Without proper documentation of your claims, VSP will not process your request. It is crucial to ensure submission is timely and complete to avoid complications.
- Delayed Payments: Late or missing claims submissions could result in prolonged waiting periods for reimbursement.
- Denial of Claims: Incomplete or inaccurate forms may lead to outright denial of claims.
- Financial Loss: Inability to recover funds spent on services can lead to financial strain.
How do I know when to use this form?

- 1. Out-of-Network Services: Whenever you receive care from a provider not part of the VSP network.
- 2. Claims for Reimbursement: When you wish to recover costs incurred for eye care.
- 3. Transitioning Plans: If you are switching from one VSP plan to another and need to handle existing claims.
Frequently Asked Questions
How do I submit my out-of-network claim?
You can submit your claim online via your VSP account or by mail using the member reimbursement form.
What information do I need to submit?
Ensure you have itemized receipts that include details like patient's name, services received, and amount paid.
How long does it take to process my claim?
Expect processing to take up to 10 business days, plus mailing time.
Can I track my claim status?
Yes, click on the 'View Previous Visits' button on your VSP dashboard to follow your claim's progress.
What should I do if my claim is denied?
Contact VSP member services for clarification and assistance in re-submitting.
Is there a deadline for submitting my claim?
Typically, you have twelve months from the date of service to submit a claim.
Can I submit claims for multiple services at once?
Yes, just ensure you have the itemized receipts for each service.
What happens if I forget to include a receipt?
Missing receipts may delay processing; contact VSP for guidance in this case.
What if I’m no longer a VSP member?
You can still submit claims for services received while you were a member.
How do I get help if I have questions about my claim?
Call VSP Member Services at 800.877.7195 for support.
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