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How do I fill this out?
Filling out the Scope of Appointment (SOA) is essential for discussing health products with an agent. Begin by clearly identifying all the products you wish to discuss. Make sure to complete the form before your scheduled appointment to ensure a smooth process.

How to fill out the Understanding the Humana Scope of Appointment?
1
Identify the products to be discussed.
2
Gather personal information required on the form.
3
Complete the form accurately ensuring all fields are filled.
4
Sign the form prior to the appointment.
5
Submit the completed form as instructed.
Who needs the Understanding the Humana Scope of Appointment?
1
Individuals scheduling an appointment with a Humana agent need to ensure compliance with SOA requirements.
2
Sales agents must familiarize themselves with SOA procedures to properly inform clients.
3
Beneficiaries looking to discuss additional health products require an updated SOA.
4
New customers engaging with Humana services must complete an SOA for their inquiries.
5
Healthcare professionals discussing Humana products with clients must adhere to SOA documentation.
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What are the instructions for submitting this form?
Submit the completed Scope of Appointment form via email to submissions@humana.com, or fax it to (555) 123-4567. If you prefer offline methods, you may also send the form to Humana’s office at 123 Health Ave, Any City, State 12345. Ensure that you submit the form at least 24 hours before your appointment for effective processing.
What are the important dates for this form in 2024 and 2025?
The most relevant dates for the Scope of Appointment form in 2024 include the annual enrollment period starting October 15 and ending December 7. For 2025, keep an eye out for likely changes around the same time frame as regulations may update. Always check Humana’s official announcements for the most accurate date information.

What is the purpose of this form?
The Scope of Appointment form serves as a contractual agreement between the beneficiary and Humana agents. Its primary purpose is to clarify which health products will be discussed during the appointment, ensuring all parties are on the same page. By completing this form, beneficiaries and agents can streamline communication and compliance with regulations.

Tell me about this form and its components and fields line-by-line.

- 1. Beneficiary Information: Details about the individual making the appointment.
- 2. Product Selection: List of products the beneficiary wishes to discuss.
- 3. Agent Information: Details about the Humana agent conducting the meeting.
- 4. Appointment Date and Time: When the meeting is scheduled to occur.
- 5. Signature: Confirmation from the beneficiary indicating agreement to the SOA.
What happens if I fail to submit this form?
Failing to submit the Scope of Appointment may result in delays or cancellations of your meeting with the Humana agent. It is crucial to complete and return the SOA to enable compliance with Medicare regulations.
- Meeting Delays: Without a submitted SOA, the appointment may be postponed or rescheduled.
- Regulatory Non-compliance: Failure to submit an SOA could lead to penalties for agents.
- Lack of Clarity: Not having a completed SOA may lead to misunderstandings about the products being discussed.
How do I know when to use this form?

- 1. Initial Appointment Scheduling: Required when setting your first appointment with a Humana agent.
- 2. Discussing Additional Products: Necessary if you wish to explore other health products not initially included.
- 3. Documenting Educational Events: Needed when appointments arise from educational events sanctioned by Humana.
Frequently Asked Questions
What is the Scope of Appointment?
The Scope of Appointment (SOA) is a document outlining products discussed with a Humana agent during an appointment.
Do I need to fill this form out before my appointment?
Yes, it is important to complete the SOA prior to your scheduled meeting to ensure conformity.
How can I edit this PDF?
You can edit your PDF directly on PrintFriendly by uploading it and making the necessary changes.
What happens if I forget to sign the form?
For your SOA to be valid, ensure that you sign it prior to your appointment.
Who needs the Scope of Appointment?
Anyone making an appointment or involved in discussions with a Humana agent should have an SOA.
Can I share this document easily?
PrintFriendly allows easy sharing of your edited document via email or social platforms.
What if I want to add more products during my appointment?
You will need to complete a new SOA to include any additional products.
Is there a deadline for submitting this form?
It is recommended to submit your SOA at least 24 hours before your appointment.
Can I use a non-Humana SOA form?
Yes, but you must retain the document for a minimum of 10 years.
Where can I find more training on SOA procedures?
Detailed training can be accessed through Humana's MarketPoint University.
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