Edit, Download, and Sign the United Airlines PetSafe Customer Acknowledgement Form
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How do I fill this out?
To fill out this form, begin by entering your contact information as well as details about your pet. Make sure to read each statement carefully and confirm your understanding and acceptance of the associated risks. Don’t forget to sign and date the form before submission.

How to fill out the United Airlines PetSafe Customer Acknowledgement Form?
1
Enter your and your pet's details at the top of the form.
2
Review the risk factors associated with pet air travel.
3
Indicate your acknowledgment of health certificate requirements.
4
Provide contact information and any agent representations if applicable.
5
Sign and date the form before submission.
Who needs the United Airlines PetSafe Customer Acknowledgement Form?
1
Pet owners planning to fly with their pets on United Airlines.
2
Veterinarians who need to confirm the health and travel readiness of pets.
3
Travel agents managing bookings for clients with pets.
4
Military families requiring pet travel arrangements.
5
Pet transport service providers involved in organizing pet travel.
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What are the instructions for submitting this form?
Submit this form to United Airlines at least five days before your travel date. You can send the completed form via email to petsafe@united.com, fax it to 1-832-235-1541, or deliver a physical copy directly to United's facilities. Always ensure that you have confirmation of your submission and keep a copy of the form for your records.
What are the important dates for this form in 2024 and 2025?
Ensure your forms are submitted five days prior to travel. Review any updates for travel regulations for the year 2024 and 2025 to stay compliant and informed. Regularly check for any changes in pet travel policies.

What is the purpose of this form?
The purpose of the United Airlines PetSafe Customer Acknowledgement Form is to ensure that pet owners are informed about the risks and requirements associated with transporting pets via air travel. This form also serves as a declaration that all necessary health checks and preparations have been completed to ensure a smooth travel experience. By signing this form, pet owners take responsibility for their pet's welfare during the journey.

Tell me about this form and its components and fields line-by-line.

- 1. Origin: The origin location from where the pet will be traveling.
- 2. AWB #: The Air Waybill number associated with the pet's travel.
- 3. Journey #: A unique journey number for military pets.
- 4. Customer Acknowledgement: Rights and responsibilities acknowledged by the pet owner.
- 5. Contact Information: Details for communication regarding the pet's travel.
What happens if I fail to submit this form?
Failure to submit this form can result in your pet being prohibited from traveling with United Airlines. It may also lead to delays or last-minute changes in travel plans. To avoid any issues, always ensure timely submission of the required documentation.
- Travel Delay: Your pet may not be allowed to travel on the scheduled date.
- Health Compliance: Without the form, there may be concerns about your pet's health status.
- Financial Liability: You may face costs associated with emergency veterinary care or rescheduling.
How do I know when to use this form?

- 1. Pet Travel Arrangements: Use the form to prepare your pet for travel.
- 2. Veterinary Certifications: Submit this form post veterinarian approval for air travel.
- 3. Travel Documentation: Essential for ensuring compliance with airline policies.
Frequently Asked Questions
How do I fill out the PetSafe Customer Acknowledgement Form?
Complete the form by entering accurate details of you and your pet. Make sure to acknowledge the associated risks and sign the form.
Can I edit this PDF before submitting?
Yes, you can easily edit the PDF on PrintFriendly using our editing tools.
Is there a deadline for submitting the form?
Yes, the form must be submitted at least five days prior to your pet's travel.
How do I contact United for assistance?
For assistance, you can call United's PetSafe hotline at 1-800-575-3335.
What should I do if my pet has special health needs?
Consult your veterinarian and ensure all health needs are documented before filling out the form.
Can an agent submit the form on my behalf?
Yes, you can designate an agent or representative to submit the form for you.
What happens if my pet is not acclimated to travel?
If your pet shows signs of anxiety or stress, it is advised to postpone travel until they are better prepared.
Are there any fees associated with vet care during travel?
Yes, you may be responsible for any veterinary care fees incurred during your pet's travel.
What is the purpose of the health certificate?
A valid health certificate ensures your pet is fit for travel and complies with airline regulations.
Can I make changes to the form after signing?
Once signed, major changes may require a new form to ensure compliance and clarity.
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