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How do I fill this out?
To fill out this form, gather all necessary information related to your shipment. Complete each section accurately and provide supporting documents as needed. Ensure all contact details are current for a prompt response.

How to fill out the UPS Freight Cargo Loss and Damage Claim Form?
1
Gather all relevant information regarding your shipment.
2
Select the claim type: shortage or damage.
3
Fill in your details and shipment information.
4
List the items involved in the claim with their descriptions.
5
Attach required documents and submit the form.
Who needs the UPS Freight Cargo Loss and Damage Claim Form?
1
Businesses shipping goods who experience cargo loss.
2
Individuals receiving parcels that arrive damaged.
3
Logistics companies managing freight claims.
4
Insurance agents requiring documentation for claims.
5
Suppliers needing to process loss incidents.
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1
Upload the PDF document to PrintFriendly.
2
Select the text you want to edit and make your changes.
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5
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What are the instructions for submitting this form?
To submit your claim, send your completed form along with all required documents via fax to (866) 580-1944 or mail it to UPS Freight, Cargo Claims Department, P O Box 1216, Richmond, VA 23218-1216. Ensure that all contact information is correctly provided to avoid delays. For faster processing, include a cover letter summarizing your claim details.
What are the important dates for this form in 2024 and 2025?
Important dates for claims submission may vary. It is advisable to file your claims as soon as possible after discovering loss or damage. For detailed timelines, refer to UPS Freight's guidelines.

What is the purpose of this form?
This form serves the critical purpose of documenting loss or damage pertaining to cargo shipments. It allows claimants to provide essential details that support their claims. Using this form helps expedite the resolution process for affected shipments.

Tell me about this form and its components and fields line-by-line.

- 1. Claimant Name: The name of the individual or entity filing the claim.
- 2. Claim No.: A unique identifier for tracking the claim.
- 3. Date Prepared: The date when the claim was prepared.
- 4. UPS Freight Pro Number: The tracking number associated with UPS freight.
- 5. Claim Type: To indicate whether the claim is for damage or shortage.
- 6. Details of Claim: Description of items and the basis of the claim amount.
What happens if I fail to submit this form?
If the claim form is not submitted correctly, the processing may be delayed or the claim could be rejected. It is essential to adhere to all guidelines outlined in the form.
- Delayed Processing: Incomplete submissions can lead to longer processing times.
- Rejection of Claim: Claims without the necessary documentation may be denied.
- Frustration and Confusion: Users may feel uncertain about the status of their claims.
How do I know when to use this form?

- 1. Cargo Loss: To file claims when goods are missing from a shipment.
- 2. Goods Damage: When received items are damaged upon delivery.
- 3. Insurance Claims: For processing claims with insurance providers.
Frequently Asked Questions
How do I submit my claims form?
You can submit your claims form via fax, mail, or online submission depending on your preference.
What documents do I need to attach?
Attach supporting documents like the freight bill, original invoices, or inspection reports.
Can I edit the PDF before submission?
Yes, you can easily edit the PDF using our PrintFriendly editing tools.
How long does the claims process take?
The claims process duration varies but timely submissions with required documents can expedite it.
Is there any fee to submit the claim?
There are no fees associated with submitting the claim using this form.
What if I have more details to add?
Use an additional page to provide further details regarding your claim.
Can I fax my claims documents?
Yes, you may fax your documents as specified in the form.
What if I submit an incomplete form?
Submitting an incomplete form may delay your claims process.
Who can assist me with the claims process?
You can contact UPS Freight's customer service for assistance.
Can I track the status of my claim?
Yes, you can track your claim status by contacting UPS Freight.
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