US Express Money Order Claim Form Instructions
This document provides detailed instructions for claiming a refund on a US Express Money Order. It outlines the process for submitting a request and includes essential information on required documents. Follow these guidelines to ensure a successful claim.
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How do I fill this out?
To fill out this form, gather all necessary information including the money order number and your personal details. Ensure you complete every field accurately to avoid delays in processing. Once completed, follow the submission instructions carefully.

How to fill out the US Express Money Order Claim Form Instructions?
1
Gather the original money order and purchaser's copy.
2
Complete the claim form with accurate details.
3
Include the $20 non-refundable processing fee.
4
Attach a self-addressed stamped envelope.
5
Mail the completed claim and documents to the specified address.
Who needs the US Express Money Order Claim Form Instructions?
1
Individuals who misplaced their money order and seek a refund.
2
Consumers who wish to request a photocopy of a cashed money order.
3
Businesses managing multiple money orders and requiring refunds.
4
Anyone wanting to verify the status of a money order they purchased.
5
Customers who need assistance in tracking lost money orders.
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What are the instructions for submitting this form?
To submit this form, complete all required fields and attach necessary documents including your original money order and the purchaser's copy. Use the self-addressed stamped envelope to send your request to the provided address: US Express Money Order, P.O. Box 957632, Duluth, GA 30095. Always keep a copy of the filled-out claim form for your records.
What are the important dates for this form in 2024 and 2025?
Make sure to submit your claims timely. For 2024, any transactions not claimed by December 31st may become void. In 2025, review submissions from January to June for prompt processing before the year's end.

What is the purpose of this form?
The purpose of this form is to provide consumers with a structured process for claiming refunds on US Express Money Orders. It ensures that all necessary information is collected efficiently to facilitate the return of funds. Understanding its usage is vital for individuals who have encountered issues with cashing money orders.

Tell me about this form and its components and fields line-by-line.

- 1. Money Order Number: The unique identifier for the money order you are claiming.
- 2. Purchase Date: The date when the money order was originally purchased.
- 3. Amount: The total dollar amount of the money order.
- 4. Payee Name: The name of the individual or business the money order was made out to.
- 5. Purchaser's Name: The name of the individual who purchased the money order.
- 6. Telephone Number: Your contact number for any follow-up inquiries.
- 7. Complete Address: Your full mailing address for correspondence.
What happens if I fail to submit this form?
Failing to submit this form correctly may result in delays or the rejection of your claim. Incomplete submissions can hinder the processing time significantly as the claims department may require additional information.
- Incomplete Documentation: Missing required documents can lead to claims being returned or delayed.
- Incorrect Information: Providing incorrect details may result in the denial of the refund request.
- Late Submission: Submitting the claim past the cutoff date can forfeit your chance for a refund.
How do I know when to use this form?

- 1. Lost Money Order: When you realize that your money order was lost and you want to request a refund.
- 2. Refund for Cashed Order: If you need a refund for a money order that you have already cashed.
- 3. Request for Transaction Records: When you require detailed records concerning your financial transactions.
Frequently Asked Questions
How do I submit this form?
Submit the completed claim form and required documents by mailing them to the address on the form.
What is the processing fee?
There is a non-refundable processing fee of $20 required with each claim.
How long does it take to process my claim?
Allow up to 30 days for processing your claim upon receipt.
Can I request a photocopy of a cashed money order?
Yes, include the processing fee and a completed claim form to receive your photocopy.
What if my money order was cashed?
You can still request a claim for a refund or a photocopy if you provide the necessary details.
Do I need to include a self-addressed envelope?
Yes, including a self-addressed stamped envelope will facilitate the return of documents.
What information do I need to fill out?
Required information includes the money order number, purchase date, and your contact details.
Is there a deadline for submitting claims?
It is advisable to submit claims as early as possible to avoid delays.
Can I edit the PDF form on PrintFriendly?
Yes, you can easily edit the PDF directly within PrintFriendly's platform.
How do I contact customer support for help?
For support, reach out to the customer service contact provided on the website.
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